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Custom Color Set
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66,637 Verified Client Reviews |
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Wanted more mahogany/copper brown-flat color no shineThe process was super long and all of the effort to wash it out was ridiculous. It took numerous rinses to make my hair just feel normal. The color is a flat brown, no reds shown through, and my roots are a different color all together. I will have to have my hair professionally fixed. I have never disliked my hair this much in a very very long time. It's not shiny and extremely dry too. I have had to purchase a deep moisturizing mask for my hair just to manage it. I am just not pleased at all with the results. The kit was nice- presentation was great, directions clear, and ease of the order etc... just not the results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
GoodGood product, wish it had more of a blended color thought. Definitely need to add highlights or lowlights to your hair after using this to give it more depth 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaty - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong colorI have med. brown hair and for many years I been coloring it awesome reds! I told these people I’m a true brown but color red, my color they sent me, it made me dark brown 🤬 I wanted my formula to be a red color!!! Very very disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAccja - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Love itThis is the third time I changed my color and I love this color 0 of 0 people found this review helpful. Did you? |
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Great gray coverageGreat gray coverage long lasting Worth every penny 0 of 0 people found this review helpful. Did you? |
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WonderfulI am 68 years old. I have dyed my hair for many years. This is by far the best product on the market. And eSalon is very easy to work with. My first order came out a little dark. I contacted them and my PERSONAL hairdresser fixed it. Love Love 💘💘💘 them. 0 of 0 people found this review helpful. Did you? |
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Fool proofI love the color and how easy it is to apply. 0 of 0 people found this review helpful. Did you? |
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great color!easy to use; great color; 0 of 0 people found this review helpful. Did you? |
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Easy for a beginner to use.I've been using their custom color set for a few years now. I knew zero about coloroing hair before I started but I followed their easy instructions and have had success from day 1. The product is high quality! it leaves my hair soft and my hair has not shown any sign of damage due to the product. I couldn't be happier with this product, hence 5 stars! 0 of 0 people found this review helpful. Did you? |
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Best colour everIt took 2 times but this colour is amazing it’s made my hair super healthy and I can’t believe I’ve found a colour I finally want to keep 0 of 0 people found this review helpful. Did you? |