66,637 Verified Client Reviews |
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New colorNew color much better 0 of 0 people found this review helpful. Did you? |
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Eh, barely changed my undyed colorWanted to lighten my red hair a bit, I've done this years ago with store boxes, no problem! Expected the same and was disappointed. However, I recommend this company as the costumer service is excellent. Try it out, maybe it will work for you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharlie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Changed my mindAt the very 1st I didn't like the product. In the shower and the first 2 days my hair seemed drier then normal. But now that a couple of days have gone by my hair actually looks and feels better then it has in a long time. The color is a little more red then I care for but other then that I just love it. It has depth and covers the gray so much better then the box kind. It looks a lot more natural then it has in a long time. I have been coloring my hair for almost 30 years and this is the best color it has ever had. I just spoke to soon the 1st time. 0 of 0 people found this review helpful. Did you? |
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greaт prodυcттнιѕ ιѕ lιĸe тнe вeѕт нaιr dye ever. тнe color laѕтѕ and ιт coverѕ greyѕ wonderғυlly. ι aм ιмpreѕѕed. and cυѕтoмer ѕervιce ιѕ greaт very eaѕy тo нelp and ғιх proвleмѕ мy only proвleм ιѕ мy color ιѕ тoo darĸ ι wanт a lιgнтer color. wonderғυl prodυcт and ι woυld ĸnow ι've вeen colorιng мy нaιr ғor 39 yearѕ now. 0 of 0 people found this review helpful. Did you? |
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Great valueMy hair feels like I went to the salon but I saved a lot of money Color needs a little adjustment not bad. 0 of 0 people found this review helpful. Did you? |
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Blended grays well.Was darker than the rest of my hair so I still had “roots”, but it blended the new gray hairs well so I can next use it all over instead of just roots for a more consistent color. 0 of 0 people found this review helpful. Did you? |
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Best color and hopeful suggestionI've been a client for a few years. I absolutely love my color and always get tons of compliments. Here's my dilemma... I wish you guys would sell messy bun extensions (real hair would be awesome) that I could esalon in my shade of red. I can't find one that matches my color. I think there would be a good market for it. 0 of 0 people found this review helpful. Did you? |
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Good but not great.Customer service for ordering was great but unfortunately the end result was lackluster. After following the steps provided word for word the top of my head (roots) is blonde while the lengths of my hair is copper blonde (which was the goal color) 0 of 0 people found this review helpful. Did you? |
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Hair coloredAugust 20th, I got my hair colored a week later gray started coming through. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrude - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not happyMy hair didn’t look much different then before I colored it I followed instructions to the letter and it really didn’t look that good not much change and it washed out within weeks I’m not happy I’ve got better results with pharmacy colors. My gray is back after three weeks. Really not happy at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngel - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |