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Custom Color Set
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66,566 Verified Client Reviews |
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greys Are not completely coveredI love the color but I wear my hair in a short sides and back pixie. Greys are showing quickly even though I wait to color after cut. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVickie - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
ImpressiveLiked the product and service Fast delivery and great price 1 of 1 people found this review helpful. Did you? |
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Love my hair color nowI struggled with do it yourself boxes from the drugstore and hairdressers coloring my hair for years. I was never satisfied like I am now. Just do my roots every 6 weeks and the color is great. Natural looking. Love it 0 of 0 people found this review helpful. Did you? |
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Rich colourI love this colour for my hair. It is rich and it shines and it seems almost natural! I am very happy with my custom colour. 0 of 0 people found this review helpful. Did you? |
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Great color.Used the color today, my hair looks great. 0 of 0 people found this review helpful. Did you? |
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Just go for it!I was apprehensive about purchasing a coloring product for my hair online. After checking out esalon’s website & guarantee, I decided to just go for it! This company’s product is so worth it! The color covers my gray exceptionally, and also gives the rest of my hair a much needed boost of shine & richness. Well worth “going for it”! 0 of 0 people found this review helpful. Did you? |
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I love the color!It was so easy, my daughter put the color on for me. My hair is really short so it wasn't hard & didn't take long. The part I liked best is that my scalp didn't itch, I usually have to use a rat tail comb to rub it during the first of the processing and last time it itched the whole time. Love this product & the color came out great! 0 of 0 people found this review helpful. Did you? |
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Unfortunately it's all hoax in nice packagingReally had high hopes for eSalon colours and it made me believe that paint will be adjusted according to my specifications and packaging made me believe it's true. And the webpage makes you feel like they know what they are doing... But after dying my hair - getting bright ginger instead of neutral blond I asked - I have to come to conclusions nobody has read my specifications or notes. So regretting my decision to trust this project. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not what I wantedI have been holding my April box for several months choosing to take a break from coloring. Finally broke as the summer months have lightened my hair, expecting this color to be a light/apricot is red, especially since I have had several adjustments made to make the color lighter and because I understand that you can just lighten dark hair without bleach that is in part why I stopped coloring for several months. Now I fish I had taken a before picture, I am a naturally redhead, some would say strawberry blond, which is back to where I was prior to coloring yesterday. The finish product was about 4 shades darker then I was hoping. Disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Please cancelPlease cancel this kit. I am experiencing significant hair loss and am planning on shaving my head. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarla - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |