66,591 Verified Client Reviews |
|
Sort by: |
Totally hooked after first coloring!My hair is shiny, soft and thoroughly colored. This is the very first hair color to cover all my grays-roots and all. Very satisfied and looking forward to my next order. 0 of 0 people found this review helpful. Did you? |
|
My own colorI love using esalon I get my custom colors they say I want them and I get them scheduled to be sent when I want them 0 of 0 people found this review helpful. Did you? |
|
Amazing!!!I am so happy with this color !! I am a box dye user as I can not afford to cover my greys professionally every 3 weeks as they always come through and never really get covered!! My hairline is always lighter than the rest and I have just learned to live with it. oh my !! My new color is amazing and the grey is completely covered I am so glad i gave e color a try !! 0 of 0 people found this review helpful. Did you? |
|
Professional companyThe colour was perfect and my hair super soft for the first time in years. Loved the professional service, products, instructions etc. Made to feel special even by post!! Would heartily recommend to anyone. 0 of 0 people found this review helpful. Did you? |
|
Nice colorThe color it's nice but not enough amount for my hair. 0 of 0 people found this review helpful. Did you? |
|
It was alrightIt was darker than i thought it would be. It also REALLY dried out my hair. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsJenna - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
I was not happy.I followed the instructions to the letter and when I finished there was a distinct color differrence between the out grow and the rest of my hair. I wanted it to blend the colors. If this could be fixed, I'd like to use again. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsMary Beth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My gray hair showed up 2 weeks after I dyed it oppose to 6 weeksI want to go 1 shade darker. That might be the original color I received. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsMaria - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color came out nearly black.Color came out nearly black. Will need to change to color several times lighter. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsPamela - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedOrdered semi-permanent but received permanent. Now I have permanent color on my hair. Ughh 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsKim - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |