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Custom Color Set
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66,566 Verified Client Reviews |
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Love ItThe color is fantastic! 0 of 0 people found this review helpful. Did you? |
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nailed ityou all nailed the colors i wanted 0 of 0 people found this review helpful. Did you? |
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Awesome color!I love my custom color! The instructions are easy to follow. Customer service is also outstanding! 0 of 0 people found this review helpful. Did you? |
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Love the productThe initial order was very pleasant surprise color was great but with the new order discount I was extremely happy...but next shipments are a bit pricey for me 0 of 0 people found this review helpful. Did you? |
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Need practice and adjustmentsI’m happy with this product. I wish it smelled better. I believe some of what I’m not happy with was user error. I’ve never dealt with 2 different colors at the same time before. Could not figure out how to pin up the hair I colored first on my roots without getting that color on my ends. In all now that it’s finished and dry it might have been a better overall color had I not worried about that so much. I’m hoping with the tweaks I have asked for in the color and practice on my part this will work well. 0 of 0 people found this review helpful. Did you? |
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Do not buyThis product severely damaged my hair. I have been treating my hair for years and never have I ever used a product that caused so much damage. My hair is falling out and feels so dry and damaged after using. The dye itself is waxy and is very hard to wash out, the color does not stick it fades out fast. Not worth a penny. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsChassie - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
not wantedI did not enjoy the first shipment and did not realize this was on auto shipment, I will not be using this shipment and since I did not enjoy the first I would appreciate a full refund based on your 100% guarentee offer. Thank you for processing the credit. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
This color made my hair reddish orange colorAt the roots.... I'm not sure why. ... But it didn't come out okay at all....very unhappy with it .. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelli - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nice color systemThis system was easy to use and kept my hair very healthy. It was difficult to chose color in relation to my natural color and have the right expectation.. 0 of 0 people found this review helpful. Did you? |
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Shine better than ANY hair salon!I tried E-Salon several months ago and was amazed with the results -incredible shine and lasting colour! I tried a salon colour 2 months ago ( I wanted to be pampered ) but it doesn’t come close to E-Salon’s shine and feel of my hair, not to mention the cost is a fraction of the salon price! I will be a regular purchaser again and recommend to all my family and friends. If you’re hesitating about purchasing ... DON’T - you and your hair will love it. Thank you E-Salon staff for a great product and your great personable customer service! 0 of 0 people found this review helpful. Did you? |