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Color is beautiful, website and ordering experience- horrible.One star for the website (tries to force you into scheduled shipments over and over, constantly offers unwanted products, not user friendly, had to contact customer support for assistance with changes that needed to be made). Five stars for product- color was exactly what I wanted. Please fix online experience because the product is great. Jess 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colour!Only reason I dropped the rating is because it’s too much just for roots. I have used before and kept it to use later only find it burst out causing stains on the bathroom. So this time I used the left over for my full head. Not what I asked for but didn’t want to waste it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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❤️ love, love love!!My previous do it yourself color projects were always a disaster. Not so with Esalons! The color is absolutely perfect! It took a little while to get the color delivered most likely because of the pandemic. But it was worth the wait! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DarkerIt was much darker then I expected 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color turned out amazingWith the exception of the slight red tint at my roots I love the color. I did it by myself and it was easier than I thought it would be. Instructions made it super simple. Will consult on the next order about adjusting the red tint out! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect MatchRed hair is very hard to match with hair coloring. This product was easy to use, reasonably priced, and a perfect match! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful ColorI have to admit I was sceptical. Based on my cousins suggestion (who's hair is almost the same color as mine) I ordered your product. It turned out just a little darker than I usually wear but it will lighten in the sun. Your mixologist are amazing that they can get this close to my natural color by just a photo. My 1 complaint would be that I barely had enough product to complete my hair. I have long very thick hair and apparently would need to order 2 sets in the future. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Nervous of trusting the process, but thrilled with the outcome. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not a successUnfortunately this didn’t cover my greys. Also a very solid block colour which isn’t flattering. I won’t be doing this again but thought I would try it due to lockdown. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFiona - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Orange is not flatteringThis color was very warm in a very unflattering way. Lots of reddish tones, which I had noted was my biggest concern. I also did the light set, which came out in a very unflattering orange tone. I emailed eSalon but no one has contacted me regarding my ugly hair. Update: I was contacted by my colorist to try and remedy the situation. She is sending free: tint rinse for the brassiness and a new highlight kit. I will try it again! Went from 1 to 3 stars for good customer service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristin - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |