66,566 Verified Client Reviews |
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Vibrant colourLove the vibrant colouring after the initial change. Received many compliments 0 of 0 people found this review helpful. Did you? |
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Great colorLove the color. 0 of 0 people found this review helpful. Did you? |
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Hair colorLove my new all over color! 0 of 0 people found this review helpful. Did you? |
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ComplimentsI have had so many compliments on my color. I admit that the first time i did it, it didn't come out to good. I missed a lot of areas. Now that i have more confident and a glass of wine, i do a great job. Thank you guys very much for getting my color right on. Also I love the spray color for my grays. 0 of 0 people found this review helpful. Did you? |
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Love it!Awesome product. Covers well and my hair is still soft afterwards 0 of 0 people found this review helpful. Did you? |
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Impressive!!Thank you so much for helping creating the right colour for me. I’ve tried your service & product for the first time and am truly amazed by the results - receiving quite a few compliments! The service was great, you really took time to review my profile and what I wanted out of it, and recommending a different shade to make sure I achieve my desired outcome, thank you! Even with a slight delay on my order, you not only kept me informed, you also included a freebie to compensate for the delay - not because of the freebie, but the attentiveness that resulted in a freebie I find good customer service that is hard to find nowaday! Highly recommend!! 0 of 0 people found this review helpful. Did you? |
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Light brown custom colorThe product exceeded my expectations from the beginning. I had personal contact with my colorist and follow up emails. The color process was a cinch and the results were outstanding! I'm a loyal customer now. 0 of 0 people found this review helpful. Did you? |
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Perfect color!I will say, the smells when first opening the bottles almost gagged me...and I told myself...no...won't do this. But, it dissipated quickly. I used the product and loved how it went on, loved how it went off...loved how the shampoo and conditioner made my hair feel and look. Yes, I will be staying with this color set, especially for me. Another perk...it is all mine! : ) 0 of 0 people found this review helpful. Did you? |
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Too much hairThe color is good but the amount of color for my long and thick hair was not enough. Nor was the shampoo and conditioner packets. Please take into consideration my thick and long hair when you prepare my products. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Canceling subscriptionCanceling subscription; stylists uninterested in modifying color to meet my request or needs; More wanting to sell other products glazes than correcting color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We’re so sorry to hear that you were disappointed by the results of your color application and eSalon experience. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |