66,566 Verified Client Reviews |
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PERFECTColor was perfect. 0 of 0 people found this review helpful. Did you? |
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The right hair colorThe person listened understood what color I wanted 0 of 0 people found this review helpful. Did you? |
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Love it!The color was formulated to fit my color preference perfectly! It also has salon quality! 0 of 0 people found this review helpful. Did you? |
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Color Didn't TakeI was so excited about this personalized hair color. I followed the directions step by step, but instead of a light blonde my hair came out pretty much the same color with a red-ish tint. I have never known my hair to have any red in it so I don't know how this happened. I grew up in my uncle's hair salon so I have a decent knowledge of the process - guess I should just leave the cut and color to the professionals. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Love itMy first time using, I love the color but I had so much leftover I’m not sure I put enough on even though my roots are covered. Thank you 0 of 0 people found this review helpful. Did you? |
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Good colorI really like my color and gave it 4 stars. The only hiccup I had is in my side burn area of my hair line. The color seemed not to last through a couple of washes and the gray began to show. I only colored roots so had really applied a lot to all root areas. I still enjoy using product and will continue to color my hair. 0 of 0 people found this review helpful. Did you? |
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Bummed OutI did the test first w/o incident, but when I did my whole head I had an abnormal amount of redness, itching and a burning sensation that lasted well after I washed it. I used the skin protector along the hairline etc. I’m afraid there is something that doesn’t agree with my skin. I’m really disappointed and not quite sure what to do. Please let me know how or what I should do. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We’re truly sorry to hear about this experience with our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
This is great!Ok, so I have been dyeing my hair for about 35 yrs. I have used box dye & have been going to my hair pro for about the last ten. I was tired of being charged something different every time I colored my hair & I found the same thing to be true at few different salons. I thought I’d take a leap of faith & try eSalon. Let me tell you, it is great! The order came on time, directions were clear & the color was spot on. I got complements from some very picky girl friends ( enough said) I would definitely recommend. 0 of 0 people found this review helpful. Did you? |
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Love this color!eSalon mixes color just for me. They listen to what I want and will continue to tweak it month by month until I'm completely satisfied with the exact color I want! And my hair is soft and healthy and feels wonderful. I love eSalon! 0 of 0 people found this review helpful. Did you? |
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Perfect color, better than store boughtThe color is awesome. I could tell from my first color that this product was different. The color match is perfect 0 of 0 people found this review helpful. Did you? |