66,903 Verified Client Reviews |
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Lasting colourDemi permanent colour has covered all my Grey's and is lasting well I have had compliments on the colour and where I got the colour from 1 of 1 people found this review helpful. Did you? |
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Love my colorMy colorist is great love the color 0 of 0 people found this review helpful. Did you? |
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Not impressedCan buy colour from boots for 12.00 and comes out the same. Colour does not cover grey hair either. Will not be ordering anymore. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Angela! We are sorry to hear that your custom blend hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Love itI love the product but it doesn’t cover my greys 100%. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLorena - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did cover your grays 100%. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color is NOT ashMy hair looks like a dark brown with way too much red. I put in my initial notes that I was battling bronzing tones in my blonde, shown in original photos posted My hair has never been this red. :( not sure where to go from here. Gave it 2 stars because my hair feels nice and healthy now, with a shine. But color is far from what I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Hid my greysI'm really happy with my eSalon colour. I had to stop getting my hair professionally coloured thanks to the cost of living squeezing my budget. The personalised touch is very nice, it covers my greys and the colour is great for me. 3 of 3 people found this review helpful. Did you? |
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Color was mostly what I expectedThis color was slightly more purple than I expected, but my hair was such a terrible shade of red previously that this is a huge improvement! 1 of 1 people found this review helpful. Did you? |
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Happy with my revised color!This new updated color is exactly the color I wanted! Very pleased with it, however, I have a lot of thick hair, so I didn’t have enough more solution to fully coat my hair. I had to make do with what I had on my head so therefore there is some hidden spots that I missed 0 of 0 people found this review helpful. Did you? |
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Wrong mixAccording to the number and the picture you offered in the pixture chart, my hair had to turn out medium ginger. But I got dark brown with purple sheen, that washed out after 2 weeks and only then it had slightly gingery sheen. Regardless of that I have dark brown hair now. Also, no colour number is to be seen in my order. When my hair dresser asked for the number, I found it nowhere in my account orders. And I had to start a false start of a profile to choose the shade I'd want to show the hairdresser the colour chart you give to choose from. As obviously it wasn't allowed to take a screenshot, was it? The hairdresser said the tone in the chart doesn't match the actual mix. The only good thing about the mix, it covered grey hair very well, and I have loads of them. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Liesma! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
LOVED THE COLOR BUT GRAY COVERAGE LASTED ONLY 2 WEEKS.Followed the exact directions and all gray coverage has pretty much faded in only 18 days. I only wash my hair 2x a week - condition every other day. I wanted to love this to stop using store box color but with these results, I'm going back. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSharmain - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |