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Custom Color Set
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66,566 Verified Client Reviews |
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GraysThe last two boxes I have received have been a great color, but the gray coverage has been disappointing!! I followed the instructions to a T, and I don’t have that many grays, but they still are persisting and shining through. Disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Specifically said no gold.I wanted ashy , so when the breakdown of colors in my mix was seen I was upset there was more gold than ash. But I thought eh they are professionals. I should have listened to my self. My roots are a nice golden orange. Unfortunately that was exactly what I did not want. I hate my new color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhonda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Beautiful colorMy color is perfect and it's so shiny and even 0 of 0 people found this review helpful. Did you? |
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Color matched perfectlyI’m coloring only my roots now and this was the perfect color! 0 of 0 people found this review helpful. Did you? |
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GreatI got exactly what I asked for. Covered my gray much better than my regularly used store product! 0 of 0 people found this review helpful. Did you? |
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Excellent product. Excellent price.I've been using eSalon for about a year now, & would not consider using anything else. The quality of their products is top notch. The fact that is home delivered is one less stress. The price cannot be beat - especially when one sees just how high level their colorings are. I highly recommend them to anyone who wants salon quality at over the counter prices. 0 of 0 people found this review helpful. Did you? |
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Great quality!It was so easy to apply and got so many compliments 0 of 0 people found this review helpful. Did you? |
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GreatEasy to use and love the color! 0 of 0 people found this review helpful. Did you? |
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Really love this is eSalon!!I really love the eSalon!! You go to a beauty shop you get what you get. Whether you like it or not. With the eSalon all you have to do is send your Stylist a message and let her know what you think and what she thinks she can help you to get the color that you actually want. This is my second time trying to get the haircolor the way I want it it’s a little dark yet but Daniell is great she’s working with me and will get it right. Love it! 0 of 0 people found this review helpful. Did you? |
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Better than a boxI had a couple of issues with my color on my first order but I reached out to my salon colorist and sent a picture and they were quick to respond and send a color correction that solved the issue. I recommend sending a couple of recent pictures in natural lighting when you place your order. Great customer service. Covered my grays nicely. 0 of 0 people found this review helpful. Did you? |