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Custom Color Set
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66,566 Verified Client Reviews |
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Perfect strawberry blondePerfect color I wouldn’t change a thing! 0 of 0 people found this review helpful. Did you? |
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ChangeWould like to change color.. 0 of 0 people found this review helpful. Did you? |
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Color came exactly how I DIDNT want itI’m sad to write this review as I 1. Never ever am the type of person to write out a bad review or survey, and 2. I don’t like to be mean in general. But I sadly was greatly let down with my kit. I ended up getting a hair color that was basically everything I said I didn’t want in a dye. I wanted the lightest blonde, but specifically mentioned I didn’t want anything that would give me ashy tones as that comes out really strong on my hair type for some reason. I was expecting something warm, golden, maybe even close to platinum. Yet I ended up basically be grey headed at 24 yrs old. I’m also having trouble finding a link somewhere where I can cancel my subscription, so I believe I’ve paid for two or three more of the kits that I absolutely have no use for, it’s just draining my bank account. I am more than positive that this service probably works GREAT for 90% of men and women that try it out. I just happened to be the odd one out and I don’t blame Esalon for that, just isn’t the color/style for me is all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoshua - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
FuzzinessI like the color but last 2x my hair is dried making it fuzzy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
I like colorThe color was close to what I wanted but I find it very drying 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarianne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Dark!My hair looks dark! I wanted my hair to turn out lighter ( I wanted the red tones to show) I put that in my notes, before I got the product. I even sent a picture so my colorist could see how dark my hair was and she could know how much lighter I wanted my hair to get. It looks like my colorist didn’t read the notes because the color came out dark red. I wanted the red to show even when indoors! Not satisfied at all! I would like for my color to be lighter so that that red would show, even when I’m inside. My kids even said, “it looks the same!!” Ugh! You can see some red tones in the light but no real drastic change! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCorina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals.Our Color Experts have been in contact via email and will be happy to assist in this process. |
Very good productI love that it lasts longer than any other product I ever used even the dyes at the professional salon! I’m so in love with it because I don’t have to retouch my roots as often and I have a lot of grays . I had to skip a few shipments because the color is just lasting for so much longer! 0 of 0 people found this review helpful. Did you? |
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❤ itLove the color,❤ doesn't burn my head easy to apply. Great gray coverage. Will see since it my first application how it goes. ☺❣ 0 of 0 people found this review helpful. Did you? |
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Love it!My hair color came out perfect and my haircolorist was very helpful. The package comes with everything you need. 0 of 0 people found this review helpful. Did you? |
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Better than expectedI was so impressed with the ease of process and my color formula was just great. Looking forward to my auto shipment 0 of 0 people found this review helpful. Did you? |