|
Custom Color Set
|
66,637 Verified Client Reviews |
|
Sort by: |
|
Custom colorI received the exact color I was looking for. It's soooo much better than the store bought brands I've been using for years. I will never go back. My hair is thicker & silkier then any other product & the tint rinse keeps it looking fresh. Amazing!! 0 of 0 people found this review helpful. Did you? |
|
Color is absolutely spot on!Color is just what I was looking for! A flamboyant Red! I might be 75 and old, but I'm not dead yet! My husband likes it because now he can find me in a crowded store or anywhere else for that matter! Thank you for a job well done! 0 of 0 people found this review helpful. Did you? |
|
Love it!!!Easy instructions to do by your self and turns out great!!! 0 of 0 people found this review helpful. Did you? |
|
Great experienceEasy to follow directions, perfect color the first time! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsVictoria - We're so happy to hear that you're enjoying your custom hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Amazing ColorAfter dying my hair for years with retail shelf coloring my hair had a dull but uniform color; this product has brought the "shine" back! 0 of 0 people found this review helpful. Did you? |
|
Wrong colorI was looking for a honey kissed brunette and instead my hair is now copper brown. While I am happy it is lighter in tone from my natural color, the actual color is way too orange. This is not the sun kissed brunette color I was hoping for. It almost looks like I had red hair and failed at dying it brown. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJacqueline - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Turned my hair orangeYikes. Turned my hair orange and I needed to go see a professional to fix. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMarla - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
color changeI had requested a lighter color and I got the opposite. I got a dark burgundy, I have washed hair a couple times now and the roots are orange. I sent an email out 5 days ago and no response. products are awesome but not sure what happened this time. I will give another try and see if I can get what I want before I move on. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSilvia - Thank you for reaching out. We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Second time and still not happyI really really wanted to like this product. In fact even after not getting the results I wanted the first time I tried again. I loved how a colorist called me to see what we could do to get the results I wanted. And while the color is better, I cannot get over the nasty feel of my hair. It is not soft like it usually is when I use other products and my hair feels like it has a thick coating on it. It almost feels greasy yet dry at the same time. Not sure how that is even possible but it is. It is a great concept but the product is definitely NOT salon quality like they say. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSharon - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Very fast fadeFaded very fast. Not impressed. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJodi - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |