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Custom Color Set
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66,637 Verified Client Reviews |
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Color was wrongI liked the idea of this kit but so far my first box made my hair black. Definitely not a dark brown color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShombree - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Pretty colorI rated this a 3 because I do love the color and that is about it. My roots are pretty much all grey and that is what I was really wanting to change and maybe liven up the rest of my hair. Well, it didn't work. My daughter helped with putting the dye in my hair and we followed the instructions to a T, and I still have grey roots, not as much as i started out with but still quite a bit. I will be canceling any future orders and just go back to ther box stuff at Walmart until i can afford to go back to my stylist. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHilda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Excellent productIt is easy to use and comes out beautifully. My hair was bleached and I doubted this would cover the many different layers of colours like grey,dark brown and bleached blonde hair I had on my head. Instructions so easy to follow and once I washed and blow dried my hair it was all an even colour with lovely undertones which i wasnt expecting . AMAZING thank you e salon ! 153 of 170 people found this review helpful. Did you? |
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new colourThanks for the change. I am really pleased! 0 of 0 people found this review helpful. Did you? |
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FantasticLove Love Love, the color is exactly what I was looking for, the instructions were great as well, it gave me wonderful coverage of my gray hair. 0 of 0 people found this review helpful. Did you? |
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SmilingWonderful! 0 of 0 people found this review helpful. Did you? |
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PerfectLove the color! It’s PERFECT 0 of 0 people found this review helpful. Did you? |
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Hair Colour TreatmentExcellent coverage & my hair quality is silky & soft plus covers the grey very well. Thanks 0 of 0 people found this review helpful. Did you? |
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AwesomeTurned out exactly as I requested. Went to the hair salon to get a trim afterwards. My hair dresser wanted to know who colored my hair. She said it was perfect, took a picture, and was gonna copy it on herself. I would say that it was a success. 0 of 0 people found this review helpful. Did you? |
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Third Times A Charm!!Couldn't be happier with the color of my hair!! After two attempts of trying to find the perfect color, eSalon made it perfect! Thank you for tweaking it until it was right. :) 0 of 0 people found this review helpful. Did you? |