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Custom Color Set
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66,637 Verified Client Reviews |
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The best part about this product ....The best part about this product is that it looks great without burning my scalp or making it itch for 2 weeks after the application. 0 of 0 people found this review helpful. Did you? |
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Dark brown hair colorI love the color and how long it lasts! 0 of 0 people found this review helpful. Did you? |
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My hair looks greatI get stopped in the street and people say how pretty my hair color is. This is my third order. My hair is very shiny and feels great .It is a little darker this time, so I think I need to go redder. Wish me luck. 0 of 0 people found this review helpful. Did you? |
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Loved itIt really gave me gray even coverage. 0 of 0 people found this review helpful. Did you? |
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Good color but too redSeems like when I completed my color it was too red. Seem to calm down about a week after. I was born with a lot of reds in my hair and wish I could figure out how not to have it. But, I do like the grey coverage a lot. 0 of 0 people found this review helpful. Did you? |
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I hate my hair colorI like my hair medium red mostly copper. I am now a brunette who only looks red in the sun. I hate it. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - Thank you for reaching out! We are sorry to hear that your color formulation came out less red than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Good Customer Service but Bad ColorMy color was not how I expected it! It looked cheap and after one wash faded very much!! I followed all of the directions to fill my highlights and then dye my overall hair. The highlights looked the exact same before and after the fill. The color was okay the first day, just the blonde was a weird color. I washed it for the first time two day later and it looked way lighter! The customer service was great through the ordering process, but they've yet to respond to any of my messages about the color, so I just canceled any future orders all together!! I was super hopeful that this would work and still enjoyed trying something new! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKaitlyn - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
FadingI loved the colour when I first coloured my hair and I did notice a huge difference in texture and feel. However after a short time and washing my hair 2 times a week since, my colour is fading quite quickly. I use the volume shampoo/conditioner that was ordered with my colour and the weekly treatment that was ordered with the colour. Grey is still covered, It's not as dark as I like it to be or was the first time I coloured. I am just not sure why it is fading so fast. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Try to use soonI have not tried my last one yet 0 of 0 people found this review helpful. Did you? |
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Response From Our Expertsnorma - Thank you for letting us know! We look forward to hearing your feedback about your color once you have had the chance to give it a try. Thanks again for choosing eSalon! |
Not happyMy hair turned orange 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |