66,591 Verified Client Reviews |
|
Sort by: |
Custom colorI recommend this to anyone that colors their hair at the salon every 6-8 weeks. This color looks just as good as the professional stylist. Its inexpensive yet has great quality. The color specialist work with you until you're satisfied. 0 of 0 people found this review helpful. Did you? |
|
Great colorLike the richness of this color and the subtle way it grows out! 0 of 0 people found this review helpful. Did you? |
|
Exceeded ExpectationsI was so nervous to touch up my greys on my balayaged hair. The process was so easy and my greys are gone. Saves me so much money and time 😀 0 of 0 people found this review helpful. Did you? |
|
Great color made for me onlyI just love my hair color, the color last and shine for weeks. Cover my white hair perfectly. 0 of 0 people found this review helpful. Did you? |
|
Hello New HairThe Darkest Brown (Intense Pearl) has just the right amount of purple undertone. My hair feels so soft, and I love the cute packaging. Thank you Jennifer! 0 of 0 people found this review helpful. Did you? |
|
My colorGoes on very dark brown except the greys on top are golden red brown. Lighter than rest of hair. Even left it on longer by doing 1st. Color always lightens up by 2nd week. All over. Then turns blonde gold. 1 of 1 people found this review helpful. Did you? |
|
Nice product, colour wrongI really wanted to love this service but after 3 tries and the colourist still not getting the colour anywhere near what i wanted i had to give up. If you are going for a more traditional colour like brown or something though this would be a great service and the dye itself goes on nicely and the shampoo is absolutely amazing 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsAshley - Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
100% guaranteed UNSATISFIED CUSTOMERI was a little nervous about ordering your product because I never order things online, change my hair color nor do I use anything other than my $2.97 box of Revlon bright auburn hair color from Walmart. My hair had taken on a Coppertone and I was hoping to maybe tone it down a bit so I figured I would try it and if it did not work the product was 100% guaranteed. After getting unsatisfactory results from the product I requested a refund. I was given a $10 refund in a $20 credit on my $30 purchase. I was told that because I used the other products that I ordered I could only be given a $20 credit which is completely ridiculous since those products or used with the hair color. Since I PayPal was only credited $10 I still owes $20 balance which in return was deducted from my checking account putting me in overdraft status which cost me another $30! I am so serious also let this product has not only done to my hair that's all I am left with product can I use $20 credit from a company I would never use again and definitely would never recommend to anyone! Your refund guarantee is completely misleading it makes no sense you are able to give me a $10 refund on my hair dye which obviously was used and you should be able to give me a refund on the $20 worth of product that went with it. I still intend to dispute this bill and intend to file a fraudulent charge against your company. I will also be filing with the Better Business Bureau as well as giving my bad review to as many people as possible online so that I can save others from the hassle that I've gone through. I paid $30 for the product I was unsatisfied plain and simple it should have been refunded to my PayPal the way it was paid... IN FULL! From a 100% GUARANTEED UNSATISFIED CUSTOMER Amanda Satison 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsAmanda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Disappointed for the first timeEnd refresh was wayyy to bright and roots look weird against it. Needs more of a balance. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsSheryl - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals.Our Color Experts have been in contact via email and will be happy to assist in this process. |
orange hair 🙀highlights were terrible 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsJo - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |