66,713 Verified Client Reviews |
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A bit too darkDid not realize that it was a darker shade 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Highlight KitThe kit and instructions were great - just not great for my hair. I use light brown base color and the kit that came for my color created more brassy tones than I liked and seemed to dry my hair out. I will contact eSalon for help on what to use to get rid of the brassiness and get back to more of a neutral/ash tone in my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Excellent custom colorMy hairstylist is jealous. Ive gotten my hair cut and my stylist cannot believe I receive custom color at home and do it myself. Several stylists comment on how awesome my color looks. Thank you for the for awesome color you send me!! 0 of 0 people found this review helpful. Did you? |
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Natural looking colourI have a lot of grey in my hair but also lots of colour tones. Box colours are generally to solid and dark. They don’t look natural. This colour kit is perfect for covering greys while giving lovely, natural looking tones. My hair is also silky and shiny. I love this colour kit. 0 of 0 people found this review helpful. Did you? |
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ColorI love the color 0 of 0 people found this review helpful. Did you? |
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Fabulous!I wasn't sure about changing from the first color I picked out, but this was gorgeous!!! 0 of 0 people found this review helpful. Did you? |
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Hair colorVery happy with this hair color and will continue to order from here on out. Goodbye to the days of having to go to the salon. 0 of 0 people found this review helpful. Did you? |
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extremly happyso easy to do everything was amazing from the instructions to quality to the shampoo and conditioner 0 of 0 people found this review helpful. Did you? |
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Love itReally love my first time using your company. For quite a few years I colored my self, then had a hairdresser do my hair, but WOW expensive every 4/5 weeks, so saw you online and decided to try, and because my moving to another State didn't open my personalized package till today, yes love it, perfect will be ordering my next when I get situated 0 of 0 people found this review helpful. Did you? |
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WonderfulWonderful colour set and wonderful service. My package was lost and they immediately send another package so that sais a lot about they're service. THANK YOU EȘALON. 0 of 0 people found this review helpful. Did you? |