|
Custom Color Set
|
66,637 Verified Client Reviews |
|
Sort by: |
|
Colour was not as expectedI ordered a dark brown copper. I’m already dark brown. My roots came out ginger and still some grey. I did nit like it at all. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDebbie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very unhappyI haven’t even tried to use your product yet. I find this product very difficult to apply. I am very disappointed. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKimberlee - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn’t satisfy 😒Colour didn’t cover my grey hair this is the reason I didn’t like it and never gonna order it again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSheena - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Sticky and greasyThe color looks as I expected, however my hair is extremely sticky and greasy after washing multiple times. It looks like I put a lot of oil in it and I can barely brush through it. Is there a solution to this? I am not happy that I will have to re-wash and can’t wear my hair down because of this. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHolly - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Dry Hairthese past few hair colors I have received have left my hair extremely DRY!!!! After rinsing off the color my hair was stiff and dry feeling! Not impressed 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLisa - We're truly sorry that your hair has been feeling dry lately. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Amazing hair color!Love the custom hair colors and I am so impressed! The color is gorgeous and I love the different shades in my hair color. Also it didn’t fade out and look ugly. I’m so excited to get my new hair color 0 of 0 people found this review helpful. Did you? |
|
Never going back to box dye OR coloring at a salon!I cannot begin to explain how absolutely delighted I am with this product! I have been box-dying my hair myself for years, and then decided about a month ago to have it done professionally... $200 wasted — my roots were lighter than my ends, this “permanent” color lasted for *maybe* 6 washes... long story short, I found eSalon. I adore the personalized packaging, and how they think of *everything*, from the two sets of gloves to the stain removing towelette. The instructs were concise and easy to follow, and my hair turned out incredible! I put a note in that I had dyed my hair red several times in the past few years and have spent the last few months trying to cover those reds with an ash brown.. so blue and green tones were added to my color. My color came out FAR better than my experience at a professional salon, and I’m NEVER going back! VERY happy with this product! 0 of 0 people found this review helpful. Did you? |
|
Great productI love the color. The product has easy instructions to follow and has all the items you will need to get a great color. My hair is very soft after coloring also. The thing I like the best about this product is the color lasts so much longer than those you buy at big box stores or drug stores. 0 of 0 people found this review helpful. Did you? |
|
Easy and great lasting color on graysThe colorist adjusted my color right away and the grays in front covered completely and the color lasted-very happy I don't have to spend hours at the salon, not to mention the bucks spent, and my results are the same. 0 of 0 people found this review helpful. Did you? |
|
Great productI love this product. My hair always feels so good when I use it. Thank you 0 of 0 people found this review helpful. Did you? |