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Custom Color Set
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66,615 Verified Client Reviews |
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Loved the color in FIRST shipmentWhen you order from this company, there is a separate charge for root color and ends color. Surprise!! Shipments come on time, quality is good, but customer service is inadequate. Never got the same root color twice no matter what the bottle was marked, no refunds. Sents pics as requested and got nothing but arguments from sarcastic colorists. Don't get involved. It's like taking on a part time job. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsConnie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Too darkI fell this one had more brown and not red . Even my coworker noticed and said the color looks darker 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HorribleThis color has turned very brassy on my hair. Looks were than before. Wouldn’t buy again. It’s only been two weeks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
sorry Clairol betterUse Age Defy. Not perfect but better coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNina - Thank you for your feedback. We apologize for the disappointing experience you had with your Custom Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Love it!I love it! Lot of compliments, the colors are amazing and the texture is fantastic. 0 of 0 people found this review helpful. Did you? |
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Custom Color SetI love the color match and the longevity of the color. I have red/auburn hair naturally and finding a color that resembles a natural look what so ever is a challenge. Great price and product. No horrible smell. 0 of 0 people found this review helpful. Did you? |
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Love my new colorLove the color. It covered my entire hair and the color is even throughout. I have received many compliments from this color and it’s very close to my natural hair color. 0 of 0 people found this review helpful. Did you? |
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Great productsLove everything about these products. 0 of 0 people found this review helpful. Did you? |
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Love it!The color turned out exactly as I had imagined in my head, and my hair feels soft and healthy. Thank you again for a great product that makes it more affordable to color on a regular basis, yet gives the same quality as salon hair color! 0 of 0 people found this review helpful. Did you? |
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Hair colorLove the lasting color. So much different than grocery store color. 0 of 0 people found this review helpful. Did you? |