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Custom Color Set
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66,591 Verified Client Reviews |
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Great color 👍I can't believe how long the color lasts. The others I have tried never lasted this long. 0 of 0 people found this review helpful. Did you? |
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My colorI found the color good but not as deep as I would have liked. I would not change the color until another application done. Thanks! 0 of 0 people found this review helpful. Did you? |
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They always strive to pleaseAnd they dooooo 0 of 0 people found this review helpful. Did you? |
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Very desapointre touch my gray hair it did not work my hair still gray I ask to change my color and I don't see that difference my greys look lighter than before 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Loved the color in FIRST shipmentWhen you order from this company, there is a separate charge for root color and ends color. Surprise!! Shipments come on time, quality is good, but customer service is inadequate. Never got the same root color twice no matter what the bottle was marked, no refunds. Sents pics as requested and got nothing but arguments from sarcastic colorists. Don't get involved. It's like taking on a part time job. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsConnie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Too darkI fell this one had more brown and not red . Even my coworker noticed and said the color looks darker 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HorribleThis color has turned very brassy on my hair. Looks were than before. Wouldn’t buy again. It’s only been two weeks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
sorry Clairol betterUse Age Defy. Not perfect but better coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNina - Thank you for your feedback. We apologize for the disappointing experience you had with your Custom Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Love it!I love it! Lot of compliments, the colors are amazing and the texture is fantastic. 0 of 0 people found this review helpful. Did you? |
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Custom Color SetI love the color match and the longevity of the color. I have red/auburn hair naturally and finding a color that resembles a natural look what so ever is a challenge. Great price and product. No horrible smell. 0 of 0 people found this review helpful. Did you? |