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Custom Color Set
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66,655 Verified Client Reviews |
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Not a fanLoved the kit and the process was way easy too, but the color on my grey started fading within a few days.. if the color would last I would be buying again. But right now a box color from walmart lasts longer. 0 of 0 people found this review helpful. Did you? |
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Not worth itResults wasn't that good. I was not satisfied with the outcome. I wanted a lighter colour but it came out my hair went darker than normal one. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria Cristina A. - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Easy to mix, easy to applyIt was all easy enough however my hair was black for less then 2 weeks. It does not cover the gray well. After washing it left the grays with a yellow tint 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGahena - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
I have not received my order yet!!Could you please let me know why I have not received that order yet? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Loved the color. Hate being my stylistI was really impressed with the color the first day. It matched so well my husband didn't know I'd colored it yet. However, three days later, the grays were just as apparent as before. Also, I hate being my own stylist. I felt like I didn't know what I was doing and don't want to do it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Colour too darkThe colour was far too dark and now after only several weeks the grey is back already at the roots. To me it's no better than a shop bought product and would have cost me a fraction of the price. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
ReviewPrefect, color was just as picture 0 of 0 people found this review helpful. Did you? |
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Wonderfully Easy!Exactly what I wanted. The ease of the whole process from start to final reveal i describe as happiness! 0 of 0 people found this review helpful. Did you? |
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Perfect colorThank you for my color kit. Love the color 0 of 0 people found this review helpful. Did you? |
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Awesome productI love this product. It's so easy to do yourself,and i really like that it's custom made just for me. 0 of 0 people found this review helpful. Did you? |