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Custom Color Set
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66,615 Verified Client Reviews |
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My hair is darker than I want it.I'm not sure what I did wrong that my hair is brown. I want a lighter blonde. Can anyone help me? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Like the Product but..It covered my greys. The problem is that I chose a color more copper (it turned out darker than copper wire) than I should have. I have changed my upcoming order, but would like to know how soon I can color again to lighten it up. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
A bit too darkDid not realize that it was a darker shade 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Highlight KitThe kit and instructions were great - just not great for my hair. I use light brown base color and the kit that came for my color created more brassy tones than I liked and seemed to dry my hair out. I will contact eSalon for help on what to use to get rid of the brassiness and get back to more of a neutral/ash tone in my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Excellent custom colorMy hairstylist is jealous. Ive gotten my hair cut and my stylist cannot believe I receive custom color at home and do it myself. Several stylists comment on how awesome my color looks. Thank you for the for awesome color you send me!! 0 of 0 people found this review helpful. Did you? |
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Natural looking colourI have a lot of grey in my hair but also lots of colour tones. Box colours are generally to solid and dark. They don’t look natural. This colour kit is perfect for covering greys while giving lovely, natural looking tones. My hair is also silky and shiny. I love this colour kit. 0 of 0 people found this review helpful. Did you? |
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ColorI love the color 0 of 0 people found this review helpful. Did you? |
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Fabulous!I wasn't sure about changing from the first color I picked out, but this was gorgeous!!! 0 of 0 people found this review helpful. Did you? |
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Hair colorVery happy with this hair color and will continue to order from here on out. Goodbye to the days of having to go to the salon. 0 of 0 people found this review helpful. Did you? |
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extremly happyso easy to do everything was amazing from the instructions to quality to the shampoo and conditioner 0 of 0 people found this review helpful. Did you? |