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Custom Color Set
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66,591 Verified Client Reviews |
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nice warm tonesI enjoy my latest color, it is warm and vibrant. 0 of 0 people found this review helpful. Did you? |
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Good things don't always last!Looked fantastic ...for about a week! White hair was very evident after that. Instructions were followed to the letter. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGigi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Loved itI love it dontcwantcto change anything 0 of 0 people found this review helpful. Did you? |
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The highlights are poppingMy hair dresser would like to use your product. 0 of 0 people found this review helpful. Did you? |
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Grays still showingI followed the directions, but got a lot of gray still showing through. I don't have a ton of gray hair, so to see these strands at my part and also throughout was disappointing. 0 of 0 people found this review helpful. Did you? |
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SAY WHATthe color is beautiful don't get me wrong I don't know what I did but the dye used completely fried most if not all of my hair. I tried a few different products and was blessed to have fixed it but it will take a lot for me to do again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMysti - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No grey coverageNice colour, but didn't cover my grey at all. Delivery was fast and packaging was nice too. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My hair is darker than I want it.I'm not sure what I did wrong that my hair is brown. I want a lighter blonde. Can anyone help me? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Like the Product but..It covered my greys. The problem is that I chose a color more copper (it turned out darker than copper wire) than I should have. I have changed my upcoming order, but would like to know how soon I can color again to lighten it up. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
A bit too darkDid not realize that it was a darker shade 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |