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Custom Color Set
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66,637 Verified Client Reviews |
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Custom ColorI’ve never done my own roots and was terrified that I had chosen the wrong color. Much to my surprise it was a great color match! I had to have my husband help me with the back 😂 but I will get better with practice. 0 of 0 people found this review helpful. Did you? |
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pretty trueptetty true to my color 0 of 0 people found this review helpful. Did you? |
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Furious with results😡I ordered ash blonde to do my roots and it turned my hair red, 😡😡😡😡 I’m very upset with the results, it also dyed all my highlights red. 😡😡😡 I always use an ash blonde color and never had this happen. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair color doesnt stay longI have oily hair and i have to wash it everyday. so the color doesnt stay as well as i would like 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMadison - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Hair Flashes Red and Customer Service is HorribleI've worked with them stylists to try to fix my hair color during an extended period of time and it hasn't worked through the last hair colorings. They won't credit me back shipping since I don't want the hair color and want it returned but they won't do it because it's policy. I'm returning back the additional order they've shipped out to me. But I lost the shipping cost on that as well. They could credit me back for the last hair color treatment since they say they offer 100% satisfaction guarantee but they never offered it when I was on the phone with them. I can't talk to them anymore because my blood pressure is worth more to me than arguing with them. With that said, have canceled my relationship with esalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSantos - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Product sucks!This product sucks! Ruined my hair and was not my color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharlotte - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Thank you Danielle!My hair turned out very nicely, going a little more golden blonde and darker. I appreciate the extra bottle of extra color since hair is quite long. Danielle is wonderful to work with and makes suggestions and listens carefully while you tell her the effect you wish to derive from the color. Thank you again! Janet 0 of 0 people found this review helpful. Did you? |
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Will Never Go Back to the SalonI never colored my hair by myself until 6 weeks ago and again today; I always went to the salon. I absolutely LOVE e-salon—for the price—for the presentation of my customized color and supplies—and the user friendly instructions. Full gray coverage in a color that is exactly what I described when I signed up. I also LOVE the after shampoo—so gentle with creamy suds. I hope e-salon sells the shampoo as a separate product! 0 of 0 people found this review helpful. Did you? |
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Great product!I really like the color. It is natural and very easy to use. 0 of 0 people found this review helpful. Did you? |
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Wowmazing!Love, love my color! It feels good & looks great! This was so easy and looks professional! Adore this new color, it looks fantastic! Thank you so much! Xoxo, Chrissy 0 of 0 people found this review helpful. Did you? |