66,903 Verified Client Reviews |
|
Sort by: |
Excellence in a Bottle!The color was changed to one shade darker and it was excellent! Very pleased with color and texture. I am a very happy customer and commend you for your superior customer service! 0 of 0 people found this review helpful. Did you? |
|
Perfect colorAlways skeptical when trying new colors, I was pleasantly surprised that the color perfectly matched my hair. As a natural redhead this is extremely difficult to achieve. 0 of 0 people found this review helpful. Did you? |
|
Love the color, but...Really like the color but it doesn't last very long. I can see my gray roots in a few days from coloring. Disappointing 1 of 1 people found this review helpful. Did you? |
|
HaircolorMy hair turned pink 1 of 1 people found this review helpful. Did you? |
|
|
Response From Our ExpertsSusan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not impressedThis was no where near the same colour I selected and it also was way harder on my hair then selecting a colour off the self 1 of 1 people found this review helpful. Did you? |
|
|
Response From Our ExpertsShannon - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Beautiful color, so naturalThis color is amazing and I love how close it is to my roots gets actually seamless my hair journey in the last few months has been a little bit changingYou guys have been able to keep up with me and I appreciate that 4 of 4 people found this review helpful. Did you? |
|
I love the color!This product delivered and more!! I recommend it to my friends and family! That was my review in 2019 and let me tell you on the threshold of 2024, I still love the product, it delivers a beautifully consistent color every time, the color specialist and I have perfected my color and it's beautiful for at least 4 weeks. In fact, my gray hair come in faster than the color gives way and I am still telling all my friends and family! 1 of 1 people found this review helpful. Did you? |
|
Perfect custom haircolorI’ve used esalon for several years now and I recommend them to everyone. The custom color from the colorist is perfect, great coverage and shine. Colorists are super receptive to feedback and requested changes and the instructions are super easy to follow. I’ll never get my hair colored in a salon again — period. 1 of 1 people found this review helpful. Did you? |
|
Did not work..After following the directions. I put my hair in a style for a 3 days. And I took the ponytail out I noticed that the roots of my hair were a light brown and still very lightly grades The color did not take. It's not happy with the results I am not 100% satisfied not even 50%.smh.. hoping that the guarantee works.. The color has been in my hair for 3 days. I have uploaded photos of what it looks like now. Okay so I tried a second time to use this hair color. Unfortunately this does not work for my hair type or texture. It turned the roots of my grays into a bronze brown color. And my hair in the sunlight looks brown instead of black. I cannot use this product I will no longer have trust that it will help me. I do thank you for the opportunity for the second chance with the free hair color. I just need to find something that works for me. I followed instructions both times I may have even let the color sit a little longer the second time. But the moment it was washed out I could see that it had not completed the process again. Best of luck to you all. Zandra 2 of 2 people found this review helpful. Did you? |
|
Not satisfied at allEven if I provided a “before photo” , my results are not what I expected to get . Is totally different from my desired colour and I followed all steps from the instructions very carefully. 1 of 1 people found this review helpful. Did you? |
|
|
Response From Our ExpertsHi Alina! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |