66,637 Verified Client Reviews |
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I had allergic reaction that cost me a very sore head whilst on holidayI carnt use this ahain my head came out in blisters an sore face i did cancel any more orders but im not hsppy that money taken and more is on its way please eefund my money i dont want this 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDelcia - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
GrayDid not color my grays the same as the rest... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
made my hair orangewasnt happy with gray coverage, and it made my hair orange 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsV C. - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
too dark, not happyMy color although it says golden brown came out so dark I am not at all happy with it also it looks dry I am not happy at all. The color I thought I was getting is so dark blackish it is awful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarti - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
GreatFirst use. The color is so rich and natural. I sent a note saying I wanted a little more gold highlights. They answered right away and made a small adjustment to my color. Looking forward to my next delivery! 0 of 0 people found this review helpful. Did you? |
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All in oneHair color, two pairs of gloves that fit, stain guard, stain remover, shampoo and conditioner all in one awesome package! I love it! I get compliments on my hair color all the time! 0 of 0 people found this review helpful. Did you? |
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The Color is just right and afortable.Im loving it! The color is perfect and i have no tingling or burning feeling on my scalp. It's also afortable. 0 of 0 people found this review helpful. Did you? |
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Fantastic!I received my order in a nicely packaged box. Everything was properly sealed, labeled and layed out beautifully. The instructions were easy to follow. My color is fantastic!!! Exactly what I was looking for, and my hubby loves it!! The shampoo and conditioner packets smelled amazing and left my hair feeling soft and healthy. (I'm adding them to my next shipment!) And best of all, I didn't have to go in the store and hope for the best, or spend a small fortune to get the color I wanted. It will be much easier to maintain my color. I'm so excited for my next shipment! 0 of 0 people found this review helpful. Did you? |
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I Love The grey coverageThis color was easy to prepare and use. I loved that it came with shampoo and conditioner especially for colored hair. 0 of 0 people found this review helpful. Did you? |
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Absolutely loved my colorColor was beautiful..got lots of complements .Thank you 0 of 0 people found this review helpful. Did you? |