66,615 Verified Client Reviews |
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beautiful colour, great directions.My colour came out exactly as I expected. 0 of 0 people found this review helpful. Did you? |
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Went back naturalI absolutely love this hair color!!! It's my natural color that can not be found in a box, people pay hundreds if not thousands to get my natural cor and the esalon team nailed it first time!!!!! Us they'll customize it if I want to change any part of it! Only place I'll get my color from and at a great price!!! Thanks esalon team, y'all are AWESOME!! 0 of 0 people found this review helpful. Did you? |
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Absolutely Wonderful Hair Coloring SystemI love everything about my new Esalon, hair color system😁😁Looks great, greys are gone, and left my hair soft and shiny! Thank You very much...5 stars!!!!! 0 of 0 people found this review helpful. Did you? |
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Love itGreat grey coverage. Still not as good as going to a salon, but this is the next best thing for a woman on a budget. 0 of 0 people found this review helpful. Did you? |
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The colorIts too dark for me 0 of 0 people found this review helpful. Did you? |
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ColourWould have liked it redder 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenny - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
I had allergic reaction that cost me a very sore head whilst on holidayI carnt use this ahain my head came out in blisters an sore face i did cancel any more orders but im not hsppy that money taken and more is on its way please eefund my money i dont want this 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDelcia - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
GrayDid not color my grays the same as the rest... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
made my hair orangewasnt happy with gray coverage, and it made my hair orange 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsV C. - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
too dark, not happyMy color although it says golden brown came out so dark I am not at all happy with it also it looks dry I am not happy at all. The color I thought I was getting is so dark blackish it is awful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarti - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |