66,637 Verified Client Reviews |
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FINALLY!Products that love my hair and my hair loves them. My color is spot on and beautiful! 0 of 0 people found this review helpful. Did you? |
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The Absolute Worst....Stay AwayMade an appointment, which was cancelled by the Hollywood store at the very last minute. The worst customer service, snotty, condescending, rude, and incompetent. Claimed their color mixing machine was broken. How laughable. Isn’t eSalon in the color business? Absolutely useless. Never trust this company. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - Thank you for your feedback. We apologize for the disappointing experience you had. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to get you concern resolved. Please let us know if there is anything else we can do to help. |
Frustrated!I dont know why, but my hair color is so hard to rinse out. I spend 30 minutes in a warm shower than another 15 stucking my head under the faucet because the water is cold. I scrub and scrub with my hands and go through so much shampoo. I'm so frustrated! I used this a few years ago and had the same thing happen. I gave it one more shot hoping it was different, but darn it, it's the same thing. LOVE the color, but the color just takes too long to rinse. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarla - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Great color!I like it's even color all over, shiny and doesnt fade. 0 of 0 people found this review helpful. Did you? |
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AwesomeEasy to use and delivered to my door awesome 0 of 0 people found this review helpful. Did you? |
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LOVE!!!!!!!!!!!!!!!!!The color was SPOT ON!!!!! It is gorgeous, and I love how you get two separate colors for your roots and ends!!!! I had been playing around with professional hair color from Sally's for over a year, and had gotten pretty close to getting the color that I wanted, but the brand I settled on because I liked the color combo so much, dried out my hair, so I had to immediately use a deep conditioning masque right after I colored my hair, and even then, the next day my hair would still be a wee bit dry. This color+shampoo+conditioner combination made my hair feel healthier and look shinier than my hair did BEFORE I colored it! I am SOOOO excited that I decided to try eSalon, I had been thinking about it for quite some time, and I am so very relieved to have finally found a color that I can stick with! No more experimenting for this girl!! This color is THE ONE!!!!!!!! 0 of 0 people found this review helpful. Did you? |
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Perfect matchColor was exactly what expected, easy process and no fading to date. 0 of 0 people found this review helpful. Did you? |
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Plenty of productgot good coverage on my greys and plenty of product I have really long hair and sometimes I've had to use two boxes but there was plenty of product thank u e salon 0 of 0 people found this review helpful. Did you? |
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My ColorI love the color and how great my hair feels 😊 0 of 0 people found this review helpful. Did you? |
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Wow what a great productI have had my hair coloured by pros previously and I have tried home purchased brews but I am in love with the sealing product. It’s perfect and long lasting 0 of 0 people found this review helpful. Did you? |