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Custom Color Set
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66,655 Verified Client Reviews |
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Best Hair ColorThe har color is a perfect match. Still waiting to see how long the color lasts between applications. 0 of 0 people found this review helpful. Did you? |
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PerfectLove my color!!!!! 0 of 0 people found this review helpful. Did you? |
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Perfect matchThe colorist was great! 0 of 0 people found this review helpful. Did you? |
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Hair colorI like your hair coloring product because it lasts like 10 times longer than other products. I would like to add a little more auburn to my color set 0 of 0 people found this review helpful. Did you? |
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ColorLike your choice of color for me 0 of 0 people found this review helpful. Did you? |
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Love it!We are getting closer and closer to the color I am shooting for! 0 of 0 people found this review helpful. Did you? |
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First timer!It was so easy I question myself why I waited so long to do it myself 0 of 0 people found this review helpful. Did you? |
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It’s orange!I am so disappointed in my hair. I wanted it strawberry blonde and it turned out orange. I hate it!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeva - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Better communication could make this betterThe packaging is great and the kit comes with everything you could need (including multiple pairs of gloves). The directions are tailored to you and come with a sticker so they can be stuck right to the bathroom mirror. The color itself was awesome when I first applied it and I took photos over the course of 4 weeks to compare to the initial color. The overall color has stayed with exception of the copper which faded very quickly. This was disappointing, especially since I don’t wash my hair every day and use color safe shampoo and heat protectant when using heat styling. This would be a 4-star review, but the part of the experience I found the most frustrating was my experience with the colorist. It was my understanding that you message them what you like and don’t like and they alter your color to try to get it where you want it. We messaged back and forth and the formula hadn’t changed and nothing was resolved. After the last message I never received a response but saw she added a rinse. I shouldn’t feel like I’m putting her out by asking her to help me get the color I want to last longer than a week. This has been my biggest issue with esalon. I’m afraid to give this one more chance. I’m on the fence because I feel like this could really work if I had someone willing to communicate and work with me rather than dismiss my color needs. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedI was disappointed initially when I saw the color card. It did not represent at all what I wanted. I was totally disappointed when I dried my hair and saw the gray around my face was still there...no color at all...and I had followed the instructions explicitly! I decided to try ESalon because of the gray. Wow...what a waste of money. I also could not get over how strong smelling it was! My face turned red, and my husband in the next room said his eyes were sore and teary. Maybe this product works for some people, but it is not for me. Thankfully I did a one-time shipment and dont have to fool around with cancelling an autoship. Over $32 spent for nothing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |