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Custom Color Set
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66,637 Verified Client Reviews |
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Great,Easy Color!I am very pleased with the results of the hair color mixed. It works so much better than the store brands,& lasts longer too. The customer service is excellent.. highly recommend trying esalon!!! 0 of 0 people found this review helpful. Did you? |
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Great ProductThe best home use hair color I have ever used! 0 of 0 people found this review helpful. Did you? |
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HaircolorLove the color. As a redhead, it always scares me that the color will be to orangy and fake. This color is perfect. 0 of 0 people found this review helpful. Did you? |
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Won't let me leave 0 star reviewWorst coloring experience in er 0 years of hair coloring. Color not as requested. Redo sent was still off and made my hair feel like mud was caked in it. No satisfaction when called to get assistance second time. Never again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. |
Too confusingI got a set with one bottle for my roots& a different one for the ends. I found it very confusing. 0 of 0 people found this review helpful. Did you? |
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Response From Our Expertsillene - Thank you for your feedback. We apologize for the difficult experience you had with our Custom Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection, so keep an eye on your inbox for more details! |
Very mediocre at best...My natural color is medium flat brown hair, between a level 6 and 7. My hair is previously colored a brown auburn red with 2-3 inches of regrowth at the roots. My eSalon custom color was Medium Brown (Red Copper). They sent me an email to confirm I was OK with this color as they thought it would be too dark or too drastic of a change. I told them that was fine and to proceed, I prefer darker. I had high hopes this would be a bold change as my hair usually takes color (especially red tones) very well. After the lengthy process, I could barely tell the difference. The color just barely evened out my previous color with my roots. The at-home process was annoying and the smell of the products were harsh enough that I opened the bathroom window & door and was still overwhelmed by it. My hair has barely any red tone when it really should have refreshed my color. Disappointed, cancelled my plan and wouldn't recommend. Back to the salon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKayleigh - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair feels greasy & heavy after using this hair color.My hair feels greasy & heavy after using this hair color. I have used it twice now. Can the formula be adjusted so as not to be so greasy? This is after I have washed, conditioned and blow dried, using the shampoo and conditioner supplied with the kit. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Long lasting colorI love this product. I have tried store boxes and paid for salon color. Nothing works on my resistant grays. eSalon has done it. I got almost 5 to 6 weeks for coloring. Other products it fades off in two weeks. Thank you eSalon!! 0 of 0 people found this review helpful. Did you? |
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perfectthis color combination was just right. 0 of 0 people found this review helpful. Did you? |
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Perfect ColorThe stylist that mixed this one did it perfectly. I love the color 0 of 0 people found this review helpful. Did you? |