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Custom Color Set
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66,689 Verified Client Reviews |
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new colorI have changed my color twice. The are wonderful to work with and I think I have the perfect color for me. Looks great and I feel a ton better. 0 of 0 people found this review helpful. Did you? |
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Love itThis is my 2nd application. I sent a concern ~ it was definitely addressed My 2nd time I Absolutely Love My Color! ❤️❤️❤️❤️ 0 of 0 people found this review helpful. Did you? |
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Just right!The dark blonde blended perfectly for me. 0 of 0 people found this review helpful. Did you? |
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Bruh.. IDK wat happened?!OMG! My hair has stripes of every color. From brown to orange to blonde and so many other various shades. I didn't think I did anything wrong, my hair was coated and I was sooo excited, I called my mom and was telling her how good I looked, but then boom 1 week later I look like a tiger in the wild. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGrace - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not good coverageThe color washed out and I was not pleased. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJane - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
ColorThis colour seemed alot lighter than the last. Didn't have the dimensions I loved the first time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMariLee - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
BadI called up explaining the desired colour even written clearly I wanted to achieved ash brown. I ended up waited for almost a week. Wasted my time and effort... I was shipped dark brown when I clearly explained. I need a refund asap. Really disappointed and I thought to call and check yet bad customer service. If you can’t achieved, it’s best to get in touch with your client not making own decision. I paid and its called custom made. I never selected dark brown!!!!! So angry !!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKay - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
sosoI love the color when I first color my hair but it fades after a week 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Better than I ever imagined.I initially tried eSalon as I needed an alternative to spending horrific amounts of money at the hairdressers. The first time I used it I was so nervous, but I took my time and the results were exactly what I wanted. I have now been using it for about 6 months and can easily get it done in an hour. I will never use anything else! The product covers greys amazingly well which lasts! It is also so easy to change the colour if you want a change. I HIGHLY recommend! 0 of 0 people found this review helpful. Did you? |
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First purchaseThis was my 1st time using eSalon. The instructions were easy to read and understand. The product was easy to use. I love final color of my hair. 0 of 0 people found this review helpful. Did you? |