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Custom Color Set
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66,637 Verified Client Reviews |
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Convenient and easyI liked that my color was delivered to my door and I could color my hair when I was ready. 0 of 0 people found this review helpful. Did you? |
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Just right!I mentioned to my mixer person that my last color was just a little too red and explained what I wanted and the next one that came was perfect! I love using esalon! Affordable and they do exactly what you ask with the color 0 of 0 people found this review helpful. Did you? |
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I love the eSalon color productsWhen I was going to a salon to get my hair colored the products always made my head itch, even when they added something to control it. I have had no itching with the ESalon products. 0 of 0 people found this review helpful. Did you? |
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Best color I’ve usedThe product comes very attractively and thoughtfully packaged. Color comes out true to my request. It doesn’t last really much longer than any other color I’ve used, but it it’s just as lovely as the salon color I paid 4x as much for & the salon color didn’t last as long as the esalon color! 0 of 0 people found this review helpful. Did you? |
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Choice of colorThey reviewed information and the picture that I had provided, the color I wanted was in their opinion not the best choice. They sent me a color which they felt would be suit. It was dark blonde, I was skeptical but applied it. They were on top of their game, it was a better choice and I actually like it. 0 of 0 people found this review helpful. Did you? |
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Same as drug store versionsI was so hopeful that this would be good, legit hair color, but alas, it was the same as any drug store boxed hair color, mostly filled with cheap red color- the LAST thing I wanted. Total thumbs DOWN. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNanette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No noticable changeI am working towards going lighter and took the stylist recommendation and I didn't notice any difference in the lighter shade. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I liked the color, but it straighten my curls ...I really loved the way it arrived with the instructions and everything. I also liked the color, however I got sad because it straighten my curls in some areas and I'm all about my curls. Also I notice that the color didn't last long on my grays. I will give it another try because next time will be a retouch of roots. But I'm truly sad about my curls. I had to cut some areas and start to let it grow. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaola - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Doesnt MatchComor turned my hair orange even after explaining I have red highlights they still gave me a color and said it would make me blonde. It didnt turned my hair orangish red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not SatisfiedMy hair did not become the color I asked for, not even close to it. I contacted support to see what can be done about my experience and I did not like that I did not receive a real person response. I was expecting an email from my colorist but instead, I received an automatic response that says I should adjust my color so my next order is better. I feel completely ignored and unhappy. How can I trust you when you give me that kind of response after I am notifying you that I am unhappy? I am not giving any more money. I am canceling my plan and I expect and want a refund. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMayra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |