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Custom Color Set
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66,637 Verified Client Reviews |
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BadI called up explaining the desired colour even written clearly I wanted to achieved ash brown. I ended up waited for almost a week. Wasted my time and effort... I was shipped dark brown when I clearly explained. I need a refund asap. Really disappointed and I thought to call and check yet bad customer service. If you can’t achieved, it’s best to get in touch with your client not making own decision. I paid and its called custom made. I never selected dark brown!!!!! So angry !!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKay - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
sosoI love the color when I first color my hair but it fades after a week 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Better than I ever imagined.I initially tried eSalon as I needed an alternative to spending horrific amounts of money at the hairdressers. The first time I used it I was so nervous, but I took my time and the results were exactly what I wanted. I have now been using it for about 6 months and can easily get it done in an hour. I will never use anything else! The product covers greys amazingly well which lasts! It is also so easy to change the colour if you want a change. I HIGHLY recommend! 0 of 0 people found this review helpful. Did you? |
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First purchaseThis was my 1st time using eSalon. The instructions were easy to read and understand. The product was easy to use. I love final color of my hair. 0 of 0 people found this review helpful. Did you? |
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Great product, color just not for meI loved using the product and the instructions were extremely helpful!! The color ended up not being what I was looking for but the customer support was A+ when I contacted them about it! Regardless of the color being off, I will continue to use them! 0 of 0 people found this review helpful. Did you? |
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ExcellentThe color selected matched perfectly my hair color and covered all my grays. Is easy to apply and does not caused me any irritation. I’m in love with the product. 0 of 0 people found this review helpful. Did you? |
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Husband likes it betterMy husband liked it better than my colorist color😄 0 of 0 people found this review helpful. Did you? |
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Love my hair!I love that I’m able to tell my “mixer” just what I need. Color came out perfectly. Having me name on the stickers is a great personal touch. Highly recommend 0 of 0 people found this review helpful. Did you? |
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Perfekt change of colorFrom a blond copper to more dark blond. Is it possible? Yes it is! Great support from e-salon. I love you! 0 of 0 people found this review helpful. Did you? |
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Perfect match for this redheadI have a really difficult time getting any colorist to match my hair color. My color with eSalon was perfect for touching up my hairline and matches my red hair exactly. Love it! 0 of 0 people found this review helpful. Did you? |