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Custom Color Set
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66,903 Verified Client Reviews |
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I think it finally workedI think the color this time is finally what I was hoping for, or at least the closest to it. My question is tho how do I keep it the same throughout future colorings? Do I need to just apply color to the roots or roots and ends together? I would like to have more assistance with the ends bottle. How often do I need to purchase it to keep my hair lighter and vibrant? Thank you in advance. Inna French. 0 of 0 people found this review helpful. Did you? |
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Salon QualityThe hair colour was exactly the right shade! The instructions very simple to follow, and the end result was better than expected! My only complaint is that it didn’t cover the white hair completely at the sides! Maybe that was a error in my application! 0 of 0 people found this review helpful. Did you? |
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Completely incorrect colourI was really excited to try this product as I read some good reviews and have been meaning to change my current dye to a less damaging one. The package itself was cute and everything’s nicely described and included, but whilst dying my hair I immediately noticed that the colour was a lot more pink than my desired copper tone, but I carried on dying it according to the instructions. Once washed out and blow dried - my hair is dark purple/red-ish colour. It’s much, much darker than I needed and a completely different colour than what I wanted. I’m very disappointed in the experience and very unhappy with my new hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Iveta! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Darker than expectedOrdered light ash blonde. Result is dark ash blonde. Followed instructions carefully. On the plus side, it covered grey hair, and left my hair in good condition. I honestly prefer John Frieda 9A. Much easier to use as it is a foam. Won't be buying esalon again, thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Caroline! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Please don’t use thisI want to preface this by saying that I’ve never left a bad review for a company or product before. So it breaks my heart to have to say this about an idea that I truly trusted. But, please, if you want your hair to go to the colour you outline in your initial choice, please just go to the hairdressers or use another dye. If you use E-Salon, you’ll end up with a colour three levels darker than you asked for, with no way to remove it. My story’s this, I had naturally warm, level 4-5 hair, that took me ages to lift from a dark brown colour. I came to E-Salon for a neutralising colour over this as I didn’t like the level of warmth I had. My partner helped me to dye my hair, and followed ALL of the instructions correctly, and despite this, my end result it that I now have black brown hair, which will take me years to lift back to my original colour without damage. So please, protect yourself and talk to an expert. I wish I had. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Faye! We are so sorry to hear that your hair color has turned out darker than expected. Please check your emails, we just got back to you to help you further. |
I couldn’t be more impressed! 🩷I needed to re dye my hair and I wanted something gentle as my hair as been so over dyed with cheap hair dyes. I found ESalon and the packing was lovely along with all the extras you wouldn’t get in a cheap hair dye. E.g stain guard, stain remover which is a godsend! The colour is perfect and I’m so so happy 🤩 thank you so much E-Salon! 🙏🏻 0 of 0 people found this review helpful. Did you? |
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ColorLove this product. Really good gray coverage. The shampoo and conditioner that comes with the kit works really well 0 of 0 people found this review helpful. Did you? |
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Best Color without a salonHighly recommend esalon. Have never been let down. 0 of 0 people found this review helpful. Did you? |
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DeliveryI ordered and paid for product November 2023. I received an email yesterday saying it was shipped. I'm quite sure I paid for express shipping. This will be my last order from your company 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - We’re truly sorry that our service did not meet your expectations. We take our clients' feedback to heart and continue to improve our products and service each and every day. We have reached out to you via email to discuss this matter further, please keep an eye on your inbox for more details. |
New Exciting ColorCustomer Service wonderful suggested a new color that would be the next step up from my previous color (previous color beautiful too). Always get superior service and color advise! 1 of 1 people found this review helpful. Did you? |