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Custom Color Set
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66,903 Verified Client Reviews |
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The worst everThe last order received in June 2023 was the worst color kit I have ever had. I just got around to using it this past weekend and though I stated in my order that I needed something to color, stubborn gray, I was greatly disappointed to see that it did not even color the gray that I had around my temple. I have purchased this product a few times to have on hand when I need a touchup between salon services. In the past I have been pleased for the most part, at least for 2 to 3 weeks I could cover the gray along my front hairline. This time, I was so disappointed to find that after all the time I took to make sure the area is covered properly. I rinse my hair to find the gray still there. I don’t know what happened, but I’m not sure I will be ordering again as this was a huge disappointment. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Easier than I thought, terrific resultsFirst, the packaging is wonderful! They thought of everything, from simple easy-to-follow directions, to very specific identification of each item in the kit, to the sticker you can use to hold up the directions. It was easy to follow the directions and my results were perfect for me. I would highly recommend! 4 of 4 people found this review helpful. Did you? |
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Best decisionGreat product, great colour, great price, I will recommend to every one love and care ⛳️ 3 of 3 people found this review helpful. Did you? |
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First time using esalonI’m very happy with my color. Easy, simple and great results. I will definitely recommend esalon to my friends. 3 of 3 people found this review helpful. Did you? |
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1st time- they achieved my dream colourI'm 47, natural hair but starting to go grey. I used an app and found a complementary colour for my skin tone. I found esalon, the quiz was so supportive, I had no idea of my hair colour, undertone ect. The quiz allowed for that, I uploaded a photo of me and 1 of my ideal colour. I never imagined the outcome. The box has everything I need, equipment, instructions and the end colour was a perfect match ( thanks Stephanie my colourist) Esalon make it easy to re order- although I have no idea when the grey will come back, I can postpone my delivery until I am ready. If you want the expert advice of a salon colourist at a fraction of the price- esalon is for you. 1 of 1 people found this review helpful. Did you? |
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Love itI love my hair color. It is exactly what I asked for. 0 of 0 people found this review helpful. Did you? |
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nothing changed, my hair color is still the sameHi I would like a refund - nothing changed on my hair and this was a waste of time - I've ordered Dominique's copper not brown! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi M.T! We are s sorry to hear that your color hasn't changed. Please check your emails, we just got back to you to help you further. |
Brilliant ColourWhat a wonderful surprise! Fantastic colour result & excellent communication with a professional colourist. Great value for money. I couldn't have hoped for more. 0 of 0 people found this review helpful. Did you? |
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Easy to use, color was just as expectedGreat coverage 0 of 0 people found this review helpful. Did you? |
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I think it finally workedI think the color this time is finally what I was hoping for, or at least the closest to it. My question is tho how do I keep it the same throughout future colorings? Do I need to just apply color to the roots or roots and ends together? I would like to have more assistance with the ends bottle. How often do I need to purchase it to keep my hair lighter and vibrant? Thank you in advance. Inna French. 0 of 0 people found this review helpful. Did you? |