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Custom Color Set
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66,655 Verified Client Reviews |
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Surprised!I was extremely hesitant as I am used to spending 250+ on my hair, however the results were more than I could ask for. The color was spot on and I have received so many compliments. I am truly a fan for life! 0 of 0 people found this review helpful. Did you? |
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Perfect colorI have never colored my hair before and was quite intimidated to try. Both of my stylists told me it looked professional and that I had done a really good job coloring my hair. 0 of 0 people found this review helpful. Did you? |
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Complementing Natural Color BlendSpecial product maintaining a natural color and guidance to further enhance with brightening rinses and softness 0 of 0 people found this review helpful. Did you? |
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So close!This was my first colour and I had a overall good experience. My rating would be closer to a 4.5 but that's not an option =p. The reason I am not giving it a five because it wasn't exactly the colour I was looking for but I'm confident my next order will be. I would have liked just a touch more copper to my dye. Other than that, the coverage was great, the shade value was almost the same as my natural shade value and the tone was just enough to give it that natural red I am looking for. Next time I'd like a bit more golden and a bit more copper. The conditioner left my hair feeling soft and silky afterwards so I didn't have that just dyed feel. I'll be setting up reoccurring orders and recommend to everyone! 0 of 0 people found this review helpful. Did you? |
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Color was greatApplication instructions were clear and easy to follow. I had everything I needed and the color turned out beautifully. My only complaint was that it irritated my scalp quite a bit. 0 of 0 people found this review helpful. Did you? |
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A little lighter?I like the product bit need to have a bit lighter still. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDorothy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Color setGreat package. Color however didn’t fully cover all of my greys, and the roots would have to be colored sooner then anticipated. Also, it looks like the color is not very persistent, it is getting lighter with every wash. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTanja - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not really worth the moneyLast time I ordered my color it took over a week to get it. The color itself was good. What it boils down to is that it cost me over $30 (with shipping), for a color that I didn't even get for over a week. Not esalons fault... just reminded me I could get a similar color for $10 at a neighborhood store and not have to rely on USPS for it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your experiences. |
Not so happySo again my custom color is way darker towards brown than I expected. I really hate it. This makes my hair feel weird and it seems hard to rinse out. Still felt weird after shampoo and conditioner. Definitely won’t get this ugly color again! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Beautiful ColorMy colorist, Gena was extremely accommodating. I disliked my first color and she replaced it with a color that fit my skin tone beautifully. She was also very helpful when I wanted to go darker and helped me with my transition shades, my current color (dark brown natural golden) is rich and beautiful, so happy with it! My only issue is that my hair feels quite dry after the initial softness wears off, but it’s to be expected with any dye. 0 of 0 people found this review helpful. Did you? |