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Custom Color Set
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66,689 Verified Client Reviews |
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Love itEasy to apply and great coverage. I went with a slightly different color based on esalon’s recommendation and am very happy! 0 of 0 people found this review helpful. Did you? |
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Great Product!!Completely impressed with this awesome hair product!! The color is fabulous and so rich and shiny looking! No more box store-box colors for me!!!! Your product is outstanding and I will continue to use it. Thank you so much for the sincere surprise of a quality product. Everyone should try it, it's beyond belief!!!! Thank You, Thank You, Thank You!! 0 of 0 people found this review helpful. Did you? |
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Didn't hurt my hair!I have had my hair done and intermittently done my hair for years. While achieving my ideal color has been a little bit of a struggle, the actual formulation of the product is great. Not at all runny, and left my hair with body and shine. If you knew the exact color you wanted I would definitely recommend! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color, as it turned out different than expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
excellentEverything was great. If anything, there was too much product. My hair is very thin. 0 of 0 people found this review helpful. Did you? |
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Love it!Covered my grey and I'm back to all one color again. 0 of 0 people found this review helpful. Did you? |
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Didn't workI've dyed my hair red many times, a lot of different colors over the years, and this was the first time I had used dye in over a year and it did not work. I ordered a light red color for my medium brown hair and my hair ended up kind of a ruddy an darker brown tint. The roots were a much brighter red for about a week and then it faded. I'm not really sure why it didn't work for me. Also I got the volume shampoo and conditioner bottles and they make my head itch so that made the experience worse lol. I've used them now 3 times and am certain that its the reason my head itches. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNikole - We apologize for the disappointing color experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
Product too strongThis product was so strong that it broke my hair off. I have tried to cancel my account and take out my payment information but the website will not let me do that. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsK - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience and will be reaching out shortly with more information. |
Not enoughI like the color and all, but I didn't even get enough for half of my head. I answered on my hair quiz that I had thick and long hair too. Kind of sucks when you order hair dye and then have to drive with a wet head to try and match the shade so you don't look like a mushroom. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLogan - We’re sorry that your hair color did not provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Hate thisI had such a terrible experience from the very first time. Wrong colors, uneven, and left my hair so damaged I had to chop off more than 6 inches. Never again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKrystal - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection. |
just for mecustom made color. easy to follow instructions 0 of 0 people found this review helpful. Did you? |