66,689 Verified Client Reviews |
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Darker than expectedI think for the desired look I was/am trying to achieve, I need to visit an actual salon to have my hair lightened and coloured properly. This was way too BROWN for my liking. Depositing colour doesn't LIFT-- so if you're a brunette wanting to go red-- no.... just no.... go to a salon! If you need a budget friendly pick-me-up to cover a few grays or freshen up your current colour without expecting a transformation, then esalon might work for you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarion - Thank you for your feedback. We're truly sorry that our color did not provide the lift you expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not happy with color I want to opt outNot a fan the color is only slightly different from my natural color. No highlight options, and I can’t figure out how to stop all future shipments. I hate that I had to enroll just to try it once and now I can’t opt out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - We’re so sorry to hear that you were disappointed by the results of your color application. There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Better than store brandsLove the way it dont wash out every shower. Same day I did it, you couldn't even tell I just did it. Just want a bit more violet next time 0 of 0 people found this review helpful. Did you? |
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Beautiful formulaI love the customized formula and the ability to adjust the undertones. I recently reduced the violet to more mahogany for a warmer color. Sometimes they give me Color for free! 0 of 0 people found this review helpful. Did you? |
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GreatThe color was great better than any box color I have used! 0 of 0 people found this review helpful. Did you? |
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Long term subscriberSuch a good deal; gone are the days when I had to waste hours in the beauty salon; "No I don't want coffee or wine! I just want my hair colored". Now I do my own. i have been a customer since 2013 and tell folks about it all the time. The color mix is great and the stylists flexible and readily respond to emails/comments. Reasonably priced. Easy to use. Everything included in the box that you need plus your first shampoo and conditioner. Color stays better than anything bought OTC. Very pleased! 0 of 0 people found this review helpful. Did you? |
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easy to useIt was very easy to use and I loved the color 0 of 0 people found this review helpful. Did you? |
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Rockin my New colorI went to a lighter color and I am so glad I did! My colorist helped walk me through going from a darker color to the lighter one. Actually it was two colors and they really helped a lot with their advice! Love love love my new color and I've gotten a lot of compliments! So glad I chose eSalon! 0 of 0 people found this review helpful. Did you? |
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Gentle on hairLove this stuff I don’t get any burning on my scalp at all . 0 of 0 people found this review helpful. Did you? |
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Great productI love the color but my free brush was not Included and the bottle technique missed a few spots. 0 of 0 people found this review helpful. Did you? |