66,689 Verified Client Reviews |
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Long term subscriberSuch a good deal; gone are the days when I had to waste hours in the beauty salon; "No I don't want coffee or wine! I just want my hair colored". Now I do my own. i have been a customer since 2013 and tell folks about it all the time. The color mix is great and the stylists flexible and readily respond to emails/comments. Reasonably priced. Easy to use. Everything included in the box that you need plus your first shampoo and conditioner. Color stays better than anything bought OTC. Very pleased! 0 of 0 people found this review helpful. Did you? |
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easy to useIt was very easy to use and I loved the color 0 of 0 people found this review helpful. Did you? |
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Rockin my New colorI went to a lighter color and I am so glad I did! My colorist helped walk me through going from a darker color to the lighter one. Actually it was two colors and they really helped a lot with their advice! Love love love my new color and I've gotten a lot of compliments! So glad I chose eSalon! 0 of 0 people found this review helpful. Did you? |
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Gentle on hairLove this stuff I don’t get any burning on my scalp at all . 0 of 0 people found this review helpful. Did you? |
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Great productI love the color but my free brush was not Included and the bottle technique missed a few spots. 0 of 0 people found this review helpful. Did you? |
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Color is Great, Lots of wasteEsalon has definitely given me exactly what color I want each time. I have had some horrendous experiences (even in salons). They have been very receptive to my change requests as well. It always looks totally natural and I get tons of compliments. The only reason I didn't give this product 5 stars is the amount of plastic waste I have at the end. It comes in a box and inside the box are more boxes, bags and molded plastic for each product. I feel really bad about how much I am putting in a landfill because the plastic is not labelled for recycling, and there is a lot of it. 0 of 0 people found this review helpful. Did you? |
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My hair stylist was jealousbrought my color kit in for my stylist to apply. She uses a very high end Italian product normally. She was quite pleased with the color and the completeness of the kit. Only negative was that she felt it was too high in ammonia content. 0 of 0 people found this review helpful. Did you? |
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Too much RedI asked for a dark brown with blue undertones. Instead I got Red! Not Happy! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYM - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
Didn’t color all of the hair.The color is pretty but it didn’t color all of my hair. It was throughly saturated but still didn’t color it all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Pretty color sort ofThe color was OK. Just not right. The roots were too dark blond and not enough mahogany and the mahagony was a Ronald Mcdonald red. Not what I was going for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTiffany - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |