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Custom Color Set
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66,925 Verified Client Reviews |
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Never receivedI never received ANY of my products. I would like to cancel my subscription but that appears to be impossible. PLEASE CANCEL MY SUBSCRIPTION. I DON'T WANT TO PAY REPEATEDLY FOR ABSOLUTELY NOTHING!!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Non desired outcomeMy colour didn't come out well. I took it to the salon and followed the instructions. We had to wait extra 10mins after putting the step 2 and massage all over my hair. Yet, my front hair still looks black and the colour of the ends is not appreciated at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Moceelah! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Unique and PersonableI love using the custom color sets. I'm able to try the color and talk to an expert (colorist) to make any adjustments that I want, according to my personal preference. It's better than going to the salon because you aren't able to choose your color. 6 of 6 people found this review helpful. Did you? |
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Great!My hair is growing out from chemotherapy. To say that it takes color strangely is an understatement. My colorist contacted me- made sure that my doctor said it would be safe for me and got more details about how my hair is grabing color and formulated my product with that in mind. It came out beautifully 😍 Thank you, Jennifer and everyone involved with creating my product! 7 of 8 people found this review helpful. Did you? |
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Love the color!Love the color! They did it right the first try! 3 of 3 people found this review helpful. Did you? |
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Obsessed!!I can’t believe I got the EXACT color I was wanting! Esalon is amazing and I will definitely be a long term customer. So excited to have found this company 3 of 3 people found this review helpful. Did you? |
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ColorColor is excellent 👍 .. 2 of 2 people found this review helpful. Did you? |
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Best color ever!!I’ve colored my hair for years. In salons and on my own. When the gray made it too hard and expensive to keep up and maintain a color I stopped. I learned to embrace the gray, but it made me feel old and I never liked it. I bought store dye and it turned out horrible. Then I Saw the ad on Facebook and decided to give it a try. Oh my gosh!!! It is AMAZING! The color was awesome, the grays, never could tell I had them. This is the only color system I will ever use again!!! It lightened too much so after answering a few questions they are tweaking the color a bit darker. I love this!!! I truly do!!! 0 of 0 people found this review helpful. Did you? |
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GoodWe combed it through this time and the color seemed to blend better. Last time it faded in some places. Hoping this time it will stay darker longer instead of fading to a carmel red in areas. 0 of 0 people found this review helpful. Did you? |
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Not happy with the unwanted colourDid ordered the blonde coper, and to be honest i think they sented me the wrong colour, turns out my hair is auburn now and very dark. So i wanted to order the colour i wanted to order, but was afraid would be to bright copper ( the intense copper) and now its not even on the website anymore.. im a bit disapointed thb 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Alyssia! We are so sorry to hear that your custom blend hasn't met your expectations. Please check your emails, we just got back to you to help you further. |