66,934 Verified Client Reviews |
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Very very unhappyI will be cancelling my subscription. I colored my hair last night and I have an appointment today to get this color stripped out of my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShellie - We're truly sorry that our Made For Your custom color did not provide the results you expected. We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Absolutely Amazing!!!My colorist was very professional yet personable. She contacted me to suggest a color other than what I had ordered. She was absolutely right! It came out beautifully soft, shiny and healthy. Not too mention the color was an exact match of my natural color! An easy and inexpensive alternative to paying several hundreds of dollars at a salon. Would definitely recommend to family and friends. Thank you eSalon and I will definitely be ordering again! Fast forward to 11-16-2019, I recolored my hair with eSalon coloring kit. It was the wrong color and for root touch up only. Today I’ve got black hair, not light brown w/reddish highlights for the first to me in my life. Please don’t try eSalon because of the “money back guarantee if not completely satisfied” guarantee as Jen,a CSR at eSalon wasn’t apparently aware of it when I spoke to her at the advise of my daughter who always colors my hair for me. She was only interested in making sure I understood it was all my fault! Just don’t have displaced trust in eSalon because of the so called guarantee. They do not honor it!! 183 of 211 people found this review helpful. Did you? |
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Root refresher!I love me some root refresher! I changed my color a bit this time, and they sent root refresher to sample. I'm adding this to my order because it made my hair look fabulous! 0 of 0 people found this review helpful. Did you? |
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ComplimentsMy color has gotten so many compliments in the last week, I love it. First time user and it works the best. 0 of 0 people found this review helpful. Did you? |
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OMGeee I love this stuff!!If you have ever doubted that you could color your own hair and not turn it orange then this is the product to use! Try it! You won’t be sorry!! I especially love the personal email contact ❤️ 0 of 0 people found this review helpful. Did you? |
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My favoriteThis is my favorite hair color to date!! Thank you so much!! 0 of 0 people found this review helpful. Did you? |
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The bestI was hesitant, but I tried it for the first time this week and what a difference from the staff you by at the store. The consistency is great so it does not drip and covers roots !! Store staff would always leave some greys on my roots specially around the ears and stain all my skin. This does not stain your skin at all. Coloured my eye brows perfectly again, no staining around. I’m completely in love! 0 of 0 people found this review helpful. Did you? |
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PerfectPerfect!!! Love it!!! 0 of 0 people found this review helpful. Did you? |
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Great for my fine, curly hair!Easy to use, and is gentle on my fine, curly hair. 0 of 0 people found this review helpful. Did you? |
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Really great productIve been using esalon for some time now and loved the colour and after sending a quick email to change the colour slightly was no bother, i can change my shipment for when it suits me. The colour lasts longer than other products ive use. 0 of 0 people found this review helpful. Did you? |