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Custom Color Set
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66,689 Verified Client Reviews |
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Color doesn’t lastColor doesn’t last very long. Severe Scalp irritation. The wash at the end is very messy when you apply color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHelen - We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, we refunded you for your most recent color. Again, we apologize that you were unhappy with your experience. |
The color was to dark.Nothing wrong as far as it's a good product, I'm just to light of blonde to be do it at home. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color and we appreciate you reaching out! Please let us know if there is anything else we can do to help. |
Worked really goodIt is a good product and works well. I wanted more of a burgundy color. This color was more copper. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
CharleneWas easy to use but darker than I wanted 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharlene - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Amazing!I was quite sceptical about dying my hair at home, especially as I was going from blonde ombre to copper but my hair came out beautifully and so even! The whole kit was perfect and had everything you needed, down to the little sticker to stick up your instructions! 0 of 0 people found this review helpful. Did you? |
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Great productEasy to use and great result 0 of 0 people found this review helpful. Did you? |
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Hair ColorColor was perfect 0 of 0 people found this review helpful. Did you? |
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perfect colorThis color was great! 0 of 0 people found this review helpful. Did you? |
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FantasticI have my natural hair colour back (as I remember it) beautiful multi tonal colour I am so happy with this after messing around with so many shop bought colours that never turn out as shown. 0 of 0 people found this review helpful. Did you? |
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Hi esalon this is Barbara Bell iam letting you know ,that the first day !II did not Realised the changed in my hair till the 2 day ,my Husband kept saying baby your hair look beautyfull and for him to realised a change in me ,is got to be notisible .so thank you ,and please sen me my next order .love it. 0 of 0 people found this review helpful. Did you? |