66,934 Verified Client Reviews |
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Would have like it to be lighterI like the hair products to color my hair that I was sent. They smell better then store bought brands and the quality was good. But my hair turned out darker then the color I am use to and not so happy with that. My hair is usually much lighter when I color it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoleen - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
I really wanted to like itI’ve seen this is on social media for a long time and was very excited to try it. It fell far short if my expectations. I customized an icy darker auburn. I chose gray coverage. It didn’t cover my grays at my roots. But, the dye did change my root color. The rest of it? NOPE. So, my roots are a nice color, except grays are still visible, and my “ends”, which include all hair but the two inches around my crown, didn’t change one bit. I won’t purchase again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSally - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Gentler than drugstore brands and affordable!I've been using Esalon color for almost 6 years now. It's gentler than drugstore box color and so much more reasonable than paying $85-$100 every 4 weeks to go to a salon. But best of all (and this just happened to me again recently) I was talking to a colleague about this and she said, " I didn't know you colored your hair. I thought that was your natural color." For me, that's the mark of good color. I want my hair to look like my hair, not that kind of thing where you look at someone and the FIRST thing you notice is that their hair has been colored (and it's not very good). And while some people may want a dramatic look, I just want my hair to look like ME and look good. (I never lie about coloring my hair, but it's nice to know I could. ;-) 21 of 24 people found this review helpful. Did you? |
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Hreat color.This color is exactly what I was born with. So easy to use. I highly recommend this product, 0 of 0 people found this review helpful. Did you? |
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great colormuch easier to do than I thought. color was perfect 0 of 0 people found this review helpful. Did you? |
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More than I expectedGreat color, shiny hair, left hair in great condition, lasted longer than store bought 0 of 0 people found this review helpful. Did you? |
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Best resultsHonestly this is the best product for my hair. Even over salons. And the fading with my red is minimal. If you have ever dyed your hair red you will know what I mean 0 of 0 people found this review helpful. Did you? |
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Ordered six months ago just got brave to use it !!Should have tried it when I ordered it. It’s great and honestly do give it ago. I used to go to the salon every eight weeks. Got fed up when the hairstylist tried to do three others as well as me. Now no hastle it’s just me and my hair. Great match. You won’t be disappointed. Bye the way I didn’t get the tools or cape I orderd!!!! 0 of 0 people found this review helpful. Did you? |
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Gorgeous colorThe color and product are practical and easy to use; color lasts and it is gorgeous. My only request is to adapt the instructions and amount of product indications for very fine or spare hair. Other than that, all good. 0 of 0 people found this review helpful. Did you? |
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OverwhelmedI have used this product twice before, loved it! But this last time the ammonia smell was so bad i was having a hard time breathing, i could not keep my eyes open they were burning so bad. I started to feel my head burning and i had to have my fiance come and help me get the color rinsed out of my hair. I dont understand if it is supposed to be the same mixture everytime then why would this happen? Cancelling subscription will not use again. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsKristie - We're truly sorry that our Made For You customer color did not perform the way it previously has. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |