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Custom Color Set
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66,689 Verified Client Reviews |
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Great productI used to go to the grocery store and try to decide what color to buy each time, alternating between a lighter color and a darker color each time. Now, the color is consistent and I don’t have to decide. I usually bought what was on sale that day. Love this, and the shampoo and conditioner preserve the color. They have lasted a long time, too, because I only use small amounts. 0 of 0 people found this review helpful. Did you? |
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New formulaI noticed on today's application that the product is creamier and adheres to the hair much better. It was so much easier to apply and it lathered it beautifully. I LOVE it and of course the results are always professional!!!! I highly recommend Esalon. 0 of 0 people found this review helpful. Did you? |
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LoveThis is my 4 th shipment and i am still impressed with the quality 0 of 0 people found this review helpful. Did you? |
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Always great coverage and colorI have been using eSalon for many years. My hair color has always looked great. Every stylist I have ever used has complemented the color. Thank you eSalon for making such a great product. 0 of 0 people found this review helpful. Did you? |
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Love it!Everything was great! Love my color!! 0 of 0 people found this review helpful. Did you? |
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Love my Color~~I have been purchasing eSalon hair color since 2012 with no problems or issues. The color is fabulous and as you can see it leaves my hair shiny and luxurious~ Because of my thick, long hair, I found that I needed more product to actually cover the grey. Without hesitation my eSalon consultant made sure that my orders would complete the job. My hairdresser even says "I don't know how you do it. I have people who come in after they have done their own hair, and i have to fix what they did." Lol, not me... he also says that my hair is in great condition! (Thanks again, i also use the Color Care Shampoo & Conditioner Duo.) You will not be disappointed with your product or the end result ~ I love eSalon & their awesome service... mmmm maybe i should think about highlights.... :) 0 of 0 people found this review helpful. Did you? |
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color sent too darkI am very disappointed, I order first time and was too dark. The second time I made a request to be lighter, but they send me the same color. Now my hair is too dark had to go to the hair dresser to fix it. That is the reason I want to cancel my subscription! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJo - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
Not the color I wanted.I wanted a rich chocolate brown but after applying the product and following all instructions, the color came out more black than brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalina - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
WAY too dark!It turned my hair insanely dark brown! Nothing like my natural red color I wanted : ( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeghan - Thank you for your feedback. We apologize for the disappointing experience you had with your custom color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
If I could rate it zero stars I wouldFrom the final color, to attempting to reach out to the company about how wrong my color turned out (months ago, and they never replied), I'm just not impressed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCyera - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |