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Custom Color Set
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66,655 Verified Client Reviews |
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Gorgeous presentation, BUT the smell! :(It all came in such a beautifully and personally prepared and perfect package. Absolutely blown away by the whole process; the order, the personal colourist, the precise and very carefully color mixture, the charts, direction, etc....but when I opened the bottles and started to make the mix, the smell was beyond anything I had ever encountered. The ammonia, yikes. Not good, not healthy. When I wrote the E alone Care Team Member was kind enough to quickly respond with: "The odor is caused by an ingredient in your permanent color called ammonium hydroxide, which is a solution of ammonia in water. It allows your hair follicles to totally absorb the dye, so you can fully penetrate your hair with color and get total coverage that’s long lasting. While it has a strong smell, we believe it is a safer and a much more effective choice than other color substitutes out there used by other color companies. When I color my hair, I like to apply it in a well-ventilated room with windows or doors open to ventilate the area. I find it really helps with the strong smell." This was information from the e salon help line. I could feel and taste the smell on my tongue, it was so extreme. I am so bummed out for this. Thank you for trying to be my new e salon. :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHappyHair48 - We truly appreciate your feedback, and we apologize for any discomfort during your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. We hope you have found the information helpful. Please feel free to contact us if we may be of further assistance. |
Best product out there!I love this color kit! I have always paid over $100 to get my hair done every 6 weeks. Since finding this color kit, I only go to the salon about twice a year to get my highlights touched up and a fresh trim. Not only does it save me money but the color covers my grays well and seems to last longer than the salon color!! 1 of 1 people found this review helpful. Did you? |
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Color is just rightHi, Danielle The adjustment you made gave me just the right color. Thanks so much. 0 of 0 people found this review helpful. Did you? |
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Perfect colorEven when it grows out a little it looks fantastic. Perfect color for me and my skin tone 0 of 0 people found this review helpful. Did you? |
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Love it!I love that the color looks so natural you cant even tell that I've just dyed my hair. 0 of 0 people found this review helpful. Did you? |
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Awesome!For the first time in the history of coloring my hair, I didn't look in the mirror wishing for the first shampoo to soften the look. My hair is soft, shiny and smells incredible! The color is great... no unwanted red or gold! The before and after photos say it all! 0 of 0 people found this review helpful. Did you? |
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Amazing online personalized hair colorI had been getting my hair cut, colored and highlighted professionally for over 50 years. Along the way, I experimented with store bought color with little to no success. Seems I could never get it right and continued to pay ever increasing prices to salons for expert color-care. A friend introduced me to e-salon. I was skeptical. How could online colorists who did not see my actual hair color send me a product to color it? The low price was compelling and my friend’s personal success convinced me to try it out. So I did. I filled out the online questionnaire and sent a photo of my hair and voila. eSalon sent me my personalized color and I’ve been using it ever since. Thank you eSalon. 1 of 2 people found this review helpful. Did you? |
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Love Love Love this product!Only one word - perfection! 0 of 0 people found this review helpful. Did you? |
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Best home hair dye ever!!!I used to use Sallys but they discontinued my colour. Saw eSalon on Facebook and decided to try. They got my first colour exactly right!! The second package came damaged, and less than two weeks later I had a brand new whole kit for free!! Love eSalon & I'm so thankful to have found them!! 1 of 1 people found this review helpful. Did you? |
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Great experienceI have never had a good experience with home coloring. This was the exception. My hair turned out great. 0 of 0 people found this review helpful. Did you? |