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Custom Color Set
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66,655 Verified Client Reviews |
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Easy to useIt was really easy to use. 0 of 0 people found this review helpful. Did you? |
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Covers My GraysI like that the grays get covered and the color and conditioner afterwards leave my hair so soft and glossy. Also like that I can have the color adjusted with a message to my colorist so that I get the desired results long term. They even adjusted my instructions to make sure I liked my color next time! 0 of 0 people found this review helpful. Did you? |
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Amazing Quality!I am SOOOOO happy I discovered esalon! Previous I was buying at local beauty stores and the formulas were not giving me the results I wanted. This colour set was so easy to blend and applied well. The colour is rich and has all the undertones I asked for! I am hooked! 0 of 0 people found this review helpful. Did you? |
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I really love my new color,My daughter who is a stylist applied the new color to my hair wednesday, Nov. 13th, we both really love it, it is exactly the color i wanted, please continue to send this color.thank you so very much. 0 of 0 people found this review helpful. Did you? |
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eSalon is just awesomeThey emailed me about my color choice and I emailed back that was what I wanted. I grew concerned that my package wouldn't arrive in time for me to color my hair for my wedding. eSalon upgraded my shipping for free when I called them! My hair was radiant on my wedding day. My love to you guys 0 of 0 people found this review helpful. Did you? |
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Best dye everI love it. It feels better than salon hair. It feels soft and natural. I wouldn't be surprised if they wind up using it in salons. 0 of 0 people found this review helpful. Did you? |
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Did not go goodI ordered ash blonde and now my hair is red... I had dirty blonde/light brown hair with blonde highlights before and now my hair is this red orange color 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHayley - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Fade-awayThe color was right but it faded after the first week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJackie C. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. eSalon Team |
AccountvanceldAccount cancel 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No Itchy Scalp when coloringI was shocked when I put on the hair color and my scalp did not itch..for the first time ever in coloring. It felt cooling and soothing and the 20 minutes just flew by. I have never had a color experience where I could not wait to wash out the treatment due to itching. 0 of 0 people found this review helpful. Did you? |