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Custom Color Set
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66,655 Verified Client Reviews |
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great colormuch easier to do than I thought. color was perfect 0 of 0 people found this review helpful. Did you? |
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More than I expectedGreat color, shiny hair, left hair in great condition, lasted longer than store bought 0 of 0 people found this review helpful. Did you? |
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Best resultsHonestly this is the best product for my hair. Even over salons. And the fading with my red is minimal. If you have ever dyed your hair red you will know what I mean 0 of 0 people found this review helpful. Did you? |
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Ordered six months ago just got brave to use it !!Should have tried it when I ordered it. It’s great and honestly do give it ago. I used to go to the salon every eight weeks. Got fed up when the hairstylist tried to do three others as well as me. Now no hastle it’s just me and my hair. Great match. You won’t be disappointed. Bye the way I didn’t get the tools or cape I orderd!!!! 0 of 0 people found this review helpful. Did you? |
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Gorgeous colorThe color and product are practical and easy to use; color lasts and it is gorgeous. My only request is to adapt the instructions and amount of product indications for very fine or spare hair. Other than that, all good. 0 of 0 people found this review helpful. Did you? |
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OverwhelmedI have used this product twice before, loved it! But this last time the ammonia smell was so bad i was having a hard time breathing, i could not keep my eyes open they were burning so bad. I started to feel my head burning and i had to have my fiance come and help me get the color rinsed out of my hair. I dont understand if it is supposed to be the same mixture everytime then why would this happen? Cancelling subscription will not use again. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsKristie - We're truly sorry that our Made For You customer color did not perform the way it previously has. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very very unhappyI will be cancelling my subscription. I colored my hair last night and I have an appointment today to get this color stripped out of my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShellie - We're truly sorry that our Made For Your custom color did not provide the results you expected. We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Absolutely Amazing!!!My colorist was very professional yet personable. She contacted me to suggest a color other than what I had ordered. She was absolutely right! It came out beautifully soft, shiny and healthy. Not too mention the color was an exact match of my natural color! An easy and inexpensive alternative to paying several hundreds of dollars at a salon. Would definitely recommend to family and friends. Thank you eSalon and I will definitely be ordering again! Fast forward to 11-16-2019, I recolored my hair with eSalon coloring kit. It was the wrong color and for root touch up only. Today I’ve got black hair, not light brown w/reddish highlights for the first to me in my life. Please don’t try eSalon because of the “money back guarantee if not completely satisfied” guarantee as Jen,a CSR at eSalon wasn’t apparently aware of it when I spoke to her at the advise of my daughter who always colors my hair for me. She was only interested in making sure I understood it was all my fault! Just don’t have displaced trust in eSalon because of the so called guarantee. They do not honor it!! 183 of 211 people found this review helpful. Did you? |
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Root refresher!I love me some root refresher! I changed my color a bit this time, and they sent root refresher to sample. I'm adding this to my order because it made my hair look fabulous! 0 of 0 people found this review helpful. Did you? |
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ComplimentsMy color has gotten so many compliments in the last week, I love it. First time user and it works the best. 0 of 0 people found this review helpful. Did you? |