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Custom Color Set
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66,713 Verified Client Reviews |
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Loving itIt takes 30 Minutes unstead of 2-3 hours spending time at the hair dresser and the result is even better!!! 0 of 0 people found this review helpful. Did you? |
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My hair was a messI put my colours on my hair. It went green at the top of my hair. It was very dry too. So had to pay out for a hairdresser. So i think i should stop using your colours has they all have make my hair dry 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Did not cover grayWas hoping this would be a gentler hair color than drug store bought - it seemed to be, but unfortunately it didn’t do as good a job of covering my grey. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Extremely DisappointedAfter watching Brad Mondo's video I was so excited to try this hair color, so I ordered it. I ordered dark brown golden mahogany, and it did nothing to my hair except mess it up. It made my roots turn lighter and did nothing to the rest of my hair. There is no mahogany in my hair what-so-ever, and that's what I was really excited for based on the picture. However, the kit was cute and easy to use, but I probably won't be ordering again unless my hair can be fixed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not full coverage on grey hairDidnt cover grey hair for long. Less then 2 weeks and my grey hair is back 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJaime - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Wrong colorI was sent the wrong color. I wanted the red color that was brighter. This one is too dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Highlighter turned hair blue/grey-Awfulcolor was fine but highlighter even following all directions exactly turned my hair blue/grey it was awful! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarin - We’re so sorry to hear that you were disappointed by the results of your Light Set kit. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
YaaaaasaassFinally !!!! Yes this is what it’s about I’m so happy with my color this time!!! It’s exactly like my og hair color I’m a redhead and it’s hard to match this. Please tell whomever formulated this color they did a fantastic job!!! ❤️❤️❤️❤️ 0 of 0 people found this review helpful. Did you? |
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LOVE THIS COLORMy hair is just beautiful! So soft and full of life! I just feel beautiful! Thank you! 0 of 0 people found this review helpful. Did you? |
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I come back to esalonThe color set is genuinely an excellent salon quality and result product you get while doing it at home. 0 of 0 people found this review helpful. Did you? |