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Custom Color Set
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66,637 Verified Client Reviews |
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Lovely hair colourThis product is great. It smells a little strong but it does a wonderful job. Lovely colour I went for medium blonde but for my next order I have decided to go lighter. Changing colour was so easy, just login to your account and the steps are there for you to follow, just takes a minute. Great grey coverage. 0 of 0 people found this review helpful. Did you? |
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love the colorlove the color 0 of 0 people found this review helpful. Did you? |
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it shines!nice colour, lots of compliments, thanks! 0 of 0 people found this review helpful. Did you? |
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Everything’s in the box!My first color was great, it was darker, The color lasted so I even pushed delivery of my second color back. Then I chose to go lighter and for some reason this one hasn’t lasted well. My roots are showing. I think I’ll stick with the darker color. Love the hair color. It coles with everything you need right in the box. 0 of 0 people found this review helpful. Did you? |
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Love the colorAsked the Esalon team to send me a little lighter color—I got it a month ago but just got around to dying my hair yesterday-then went and had some highlights put in —love it😊 0 of 0 people found this review helpful. Did you? |
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Using esalon for many yearsI love the fact that I can color my hair myself and get good results. I use the ends refresher and root touch everytime. The only problem is now the difference between roots and ends are off color. Ends are more purple where roots are coppery.... not sure how to fix this. 0 of 0 people found this review helpful. Did you? |
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Too redA bit too red for my liking. 0 of 0 people found this review helpful. Did you? |
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Color wasn't quite rightMy initial first order and the custom color set was a darker color than I preferred and I felt that the new hair color looked more strawberry blonde than the warm blonde I was looking for. They were great about correcting my color and sent me a new custom color for free. I really wanted a lighter blonde color, but doing that on already colored hair was not advised, and it was recommended that I try the highlight kit, so I added it to my order. When my next order arrived, I applied the base color and it still wasn't quite the color I wanted and I waited for a week to add the highlights. The Highlight color and application was just what I was looking for with the pop of blonde and it blended well with the base color. About a month later I went to my regular hair stylist for a cut and she was impressed with my highlights. I am very pleased with the color and look. The highlight kit will be what I look forward to with my color process going forward! 42 of 46 people found this review helpful. Did you? |
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Response From Our ExpertsAdriel - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
didn't like the color even if I'd use the same combinationI didn't like how my hair looks after this kit 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSonia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Never received itI live in NC Tracked the package leave NY to Las Vegas NV to ILL to PA? And then it noted that wasn’t logged in? I guess I won’t get it in time for the wedding tomorrow(?)!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEip - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |