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Custom Color Set
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66,637 Verified Client Reviews |
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Fried my hair!!!!I'm going to have to get 6 inches cut off!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlicia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us shortly. |
Takes on red undertonesAfter a couple weeks, the color takes on more reddish undertones 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNikki - We apologize that your hair color wasn’t what you expected. We would love to work with you to adjust your formula for your upcoming order; our Color Experts have contacted you via email. Keep an eye on your inbox for more details. |
Love it!!!!Easy to use and great color!!!! 0 of 0 people found this review helpful. Did you? |
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Great product/great coverageeSalon is a great quality coloring product. I've used it for years and found it flexible with shipping the product, easy to add or remove other items, and have been very, very happy with its holding power on my grey roots. For me the color has been perfect. I have recently decided to let my hair grow out to my natural grey (with some weaving help) to see what it looks like and minimize the effort I put into my hair color. I may, in the future, come back to eSalon for assistance with a product that will help enhance. eSalon has helped me maintain my 'natural' color and I was able to go about 5 weeks between touch-ups until the last year or so when I shifted to touch-ups about every 3 weeks. Give this product a try; it does a terrific job and saves the cost of sitting in your sylist's chair as often. 0 of 0 people found this review helpful. Did you? |
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Mine was a little too darkI liked that you got everything you needed to use the product your hair was soft just like the salon color 0 of 0 people found this review helpful. Did you? |
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Great colorThe eSalon team does an incredible job of customizing my color to get it to be exactly what I want! 0 of 0 people found this review helpful. Did you? |
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Amazing!I love the color! I love to continue using this product, I will recommend this product to of my family and friend. 0 of 0 people found this review helpful. Did you? |
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Bad colorThe brown I ordered turned my entire head orange/red! After one wash the ends were blonde again and the rotors were orange 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZanna K. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hate it.Worse experience of my life. Not good communication. Never hated my hair more. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrittany M. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your result. Upon reviewing your account I can see that an email was sent to you regarding this matter. I will however reach out to you via email again to discuss this further, and see what we can do about remedying this. Keep an eye on your inbox for more details. |
Didn’t cover my grey’sI won’t be buying this again, was a great idea but didn’t come close to covering my grey hairs. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We’re sorry to hear that your hair color is not covering greys as expected. We've received your comments, and we'd love to adjust your formula to for your next color order to deliver results better suited to your needs. Our Color Experts have contacted you via email; please check your inbox for more details. |