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Custom Color Set
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66,637 Verified Client Reviews |
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The color kit is great! Did not like the highlight kit.Love the color and it is easy to use. The highlight kit did not work. It did not change my hair color at all so it was a waste of money for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatti P. - We're truly sorry that our Light Set (Light Copper & Mahogany) did not provide the outcome you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what was promisedHad wanted a lighter shade and it was darker than the one sent before! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosario - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Orange+orange×100I turned out completely orange it was awful I hated it I will never use that product again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrassyBroad - We're truly sorry that our Made For You did not come out as you expected. We truly appreciate your feedback and upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Had a few issues with this color setI’ve been using esalon for about two years now, and overall I’ve been very happy. The color always looks great, and I’ve been really loving the highlight set too. However, this last one did not go well. Firstly, the dye had a nasty fishy smell to it (a card in the box said there was a new formulation, so I’m guessing that’s why). Not a huge deal, but just kind of gross. My main problem however, is that when I washed the dye out of my roots at the end, it must have stained my highlights on the way out because they’re now almost completely covered up! I’ve touched up my roots with highlights a number of times before with no issues, so I’m guessing it might have something to do with the new color formulation as well. Really disappointing as I loved the highlights. :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the hair colorCould speak more highly for the lovely color and how long the color lasts... Thank you colorist 😊 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - We’re pleased to hear that you’re enjoying your custom hair color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Wonderful productI really love the color and the process is simple. I feel confident that I can continue coloring my hair at home from now on. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTara - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom hair color. We look forward to the next opportunity to delight you! |
FantasticLove ESalon hair color . Love the color . It doesn’t fade like store bought hair color . Makes my hair look Healthy!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShari - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great ColorThe color was spot on. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMari - Thanks so much for your feedback! We love being able to help our clients achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
LOVE the new formulaI love love love the new hair dye formula! It's easier to apply and much easier to wash out. I used to have to wash twice to get it all out but with this new formula it only took one time. I also noticed that it didn't run was much onto my face/neck. I didn't need to use to stain remover at all. Kim 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Awesome Hair Color Product!I've used their product 4 or 5 times. I love the kit--they don't leave out anything and the quality is top notch. I also love that it is easy to adjust shipping dates and make changes if needed. Great group to work with. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, flexible service, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |